Director of Security

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

About the Role

As the Director of Security, you will lead all aspects of safety, loss prevention, and emergency preparedness across the hotel, ensuring the protection and well-being of our guests, employees, and assets. You will define and implement the overall security strategy, balancing robust safety measures with the refined discretion expected in an ultra-luxury environment. Partnering closely with hotel and regional leadership, you will oversee crisis management planning, compliance with local regulations, and the continuous development of a vigilant, service-oriented security team. Your leadership will be instrumental in upholding our commitment to a seamless guest experience within a safe and welcoming environment.

What You Will Do

• Direct and oversee all security, safety, and loss prevention operations throughout the hotel.
• Develop and implement comprehensive emergency response, crisis management, and business continuity plans.
•  Ensure full compliance with local security laws, fire safety codes, and regulatory requirements.
•  Partner with local authorities and emergency services to maintain effective communication and rapid response capabilities.
• Monitor and evaluate risk management programs, security systems, and incident reporting to identify opportunities for improvement.
• Oversee the maintenance and performance of security technologies, including CCTV, access control, and alarm systems.
• Support the hotel’s leadership team in strategic planning, safety awareness initiatives, and staff training programs.
•  Maintain the highest standards of professionalism, confidentiality, and discretion at all times.

What You Bring

• Degree or diploma in Security Management, Law Enforcement, or a related discipline.
•  Minimum of 5 years of progressive leadership experience in hotel or resort security, with at least 3 years in a director-level role.
•  Proven expertise in luxury or ultra-luxury hospitality environments, with an understanding of guest expectations for discretion and comfort.
•  In-depth knowledge of national security laws, fire safety codes, and emergency procedures.
•  Strong leadership, decision-making, and problem-solving abilities under pressure.
•  High integrity, cultural sensitivity, and the ability to manage confidential information with discretion.
•  Proficiency with MS Office, CCTV and access control systems, and incident management software.
•  Flexibility to work varied shifts, including nights, weekends, and holidays as operationally required.

What We Offer

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Schedule & Location

• Full-time position based at Hotel Danieli, Venice
• Flexibility to work weekends and holidays as needed.
• You must possess the legal right to work in Italy and have fluency in English and Italian.