Director, Risk Management

Enterprise Risk Strategy & Governance

• Develop, lead, and continually improve Newegg’s Enterprise Risk Management (ERM) framework.
• Establish and communicate the company’s risk standards, policies, appetite, and tolerance.
• Conduct organization‑wide risk assessments; ensure mitigation strategies are embedded within business processes.
• Design and deliver executive‑level risk reporting, dashboards, and presentations to support informed decision‑making.
• Partner closely with Legal, HR, IT, Finance, and Operations leadership to guide risk‑related decision-making.

Insurance Program Leadership

• Oversee Newegg’s full corporate insurance portfolio, including but not limited to D&O, E&O, property, liability, etc
• Lead renewal strategies, negotiations, and claims management with brokers and carriers.
• Analyze company exposures to optimize insurance structure, costs, and coverage levels.
• Maintain all insurance records, policies, COIs, and risk transfer requirements.

Risk Operations, Controls & Compliance

• Ensure internal controls are operating effectively and that the organization is compliant with regulatory requirements.
• Conduct and oversee risk reviews for contracts, vendor agreements, and new business initiatives.
• Implement corporate audit and compliance protocols, including risk-based policy reviews.
• Develop and enforce corporate risk policies and procedures aligned with evolving business needs.

Business Continuity & Safety Oversight

• Direct the creation and maintenance of Business Continuity Plans (BCP) and Emergency Response Plans.
• Oversee coordination of risk management efforts related to physical security, safety, and operational continuity.
• Partner with HR and Operations to ensure compliance with safety regulations and incident reporting.

Leadership & Cross‑Functional Collaboration

• Serve as the primary advisor to senior leadership on all risk and insurance matters.
• Lead, mentor, and develop a high-performing risk management team.
• Provide company‑wide training and awareness programs on risk, safety, and compliance topics.
• Represent Newegg in discussions with insurance carriers, brokers, auditors, legal counsel, and regulatory bodies.

Qualifications:

• Bachelor’s degree in Risk Management, Business, Finance, Insurance, or a related field (Master’s preferred).
• 7–10+ years of progressive risk management or insurance experience, with at least 3+ years in a leadership role.
• Strong expertise in corporate insurance programs, claims management, and broker/carrier relations.
• Proven experience developing and implementing ERM frameworks in a complex organization.
• Excellent analytical, financial modeling, and risk assessment skills.
• Outstanding communication, executive presentation, and cross-functional influencing skills.
• Ability to lead through ambiguity, prioritize competing demands, and make sound risk-based decisions.

Preferred Experience:

• Prior experience in e‑commerce, logistics, retail, or technology industries.
• Experience with D&O, E&O, Cyber, and international insurance programs.
• Background in internal audit, compliance, or business continuity planning.
• Professional certification in risk/insurance (e.g., ARM, CRM, CPCU) is a plus.