Director of Project Management

Please note: Applicants with digital/web development agency, project management leadership (e.g. scaling the PMO), client-facing experience will be prioritized.
Director of Project Management (Remote)
Are you a proven, dynamic leader and website development project management expert? Looking for a professionally-rewarding environment where you lead a team of similarly motivated project managers completing meaningful projects for mission-driven clients? Urban Insight designs and develops websites and web applications for mission-focused organizations like museums, universities, nonprofits, and cities. 
This is a management level position. We are seeking an experienced, sharp Director of Project Management to join our team to lead the Project Management department (PMO) and manage high profile client projects.  This position is an opportunity to lead an outstanding team of Project Managers and manage the successful launch of projects. Join a supportive team that values your contribution. 
Qualifications

• Minimum of 15 years of progressive project management experience, with the majority in website design and development.
• Minimum of 7 years of experience working at a digital agency or consulting firm.
• Strong leadership, coaching and management skills.
• Robust client presentation skills.
• Proficiency with Drupal and/or WordPress.
• Proficiency in Project Management tools, e.g. JIRA, Parallax, Airtable or similar,
• Ability to prepare concise and clear professional memos and documentation.
• Bachelor's degree in a related field.
• For remote work: Previous experience successfully working remotely, and physical location in the U.S.

Responsibilities

Team Leadership & Growth

• Coach, develop and grow our Project Management team.
• Lead weekly team meetings and project capacity planning.
• Scale and structure department with the growth of UI

Process Ownership

• Implement and/or improve PMO best practices and appropriate infrastructure; scale with Urban Insight
• Provide oversight for the end to end PM services (change orders, client communications, core PM artifacts, etc.)

Delivery and Client Satisfaction

• Oversee the successful delivery of all projects
• Ensure client satisfaction and that projects are completed in scope, on time and within budget
• Project Manage a small portion of Urban Insight’s projects (i.e., this role has billable components).

Cross-Functional Collaboration

• Work with the management team to set the strategic direction of the organization.
• Participate in sales processes; own estimation sub-process.
• Collaborate effectively cross-departmentally, e.g. with Sales, Creative, Development
• Partner with COO / Operations to implement infrastructure dependent on PM Dept.

Location & Availability

• Work from any location in the US, available 9am - 5pm in any US time zone
• Our office is located in sunny Los Angeles, CA. This position is available for fully remote (US Only), partially remote (a few days in the office) or in-person in our LA Office.

Your Career Path
We anticipate this position to be a department leader who will join the senior management team after a successful training period. As UI grows, this role could bloom to VP of Delivery, and from there potentially the role of COO.
About Urban Insight

• Urban Insight is a leading digital agency with 30+ team members. www.urbaninsight.com
• We work with some of the best-known museums, nonprofits and other institutions, such as LACMA, The Broad, University of Southern California, City of Los Angeles, and the Japanese American National Museum.
• We’ve won numerous design awards including such as for our work for Stay Housed Los Angeles and the National World War 1 Museum & Memorial.
• We’re the top-ranked Web development agency in Los Angeles, according to Clutch, an independent analyst. Have a look at what our clients say about us: https://clutch.co/profile/urban-insight 
• We have a clearly defined project management methodology and case management system.
• We run on the Entrepreneurial Operating System.

Why Work At Urban Insight?

• We take on interesting, meaningful projects for appreciative clients
• We offer a flexible working environment - work from anywhere in the United States
• We work with you to create a career path that works for you
• We're stable and growing. We've been in business for 25 years and continue to grow each year
• We offer a casual and flexible working environment with plenty of opportunities for growth for the right candidate
• We believe in a reasonable life/work balance and enjoy 40-hour work weeks
• We allocate resources and time for training and professional development
• We have weekly events to keep the team connected: Lunch & Learns, Lightning Demos, Game Breaks
• There are many more reasons: https://www.urbaninsight.com/careers 

Compensation

The annual compensation range for this role, based on qualifications and experience: $137,000-147,000 + annual bonus up to $8,000

Our salary package includes:

• Paid time off (20 Accrued PTO Days)
• Holiday time off (10 days per year)
• Health insurance (95% employer-paid for Employee)
• Dental insurance (95% employer-paid for Employee)
• Vision insurance (95% employer-paid for Employee)
• Short Term Disability (100% employer-paid for EE's outside of CA) 
• Company-sponsored 401(k) plan with employer match (after 60 days).
• Supported Learning & Development

To Apply

A good introduction letter really gets our attention and guarantees a response. Please tell us why we'd be a good fit for your skills.