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We are seeking a seasoned and hands-on Director of Operations to lead and integrate all operational support functions within a fast-paced manufacturing environment. Based in either Santa Clara, CA, this role plays a critical part in scaling operational capabilities, aligning cross-functional teams, and ensuring business continuity for both NPI and mass production programs.Key Responsibilities
Cross-Functional Operations Leadership
Our company is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.
Cross-Functional Operations Leadership
- Lead, manage, and align operations across the following core functional areas:
- Manufacturing & NPI (New Product Introduction)
- Industrial Engineering (IE)
- Quality Systems & Quality Assurance (QS/QA)
- Warehouse & Logistics (WH, Shipping, PMC)
- Facility and maintenance
- Cost Management & Budget Control
- Information Technology (IT)
- Human Resources (HR) & General Services (GS)
- Facility and Utilities Management (Plant Engineering / FM)
- Drive continuous improvement initiatives to enhance productivity, reduce operational costs, and improve lead times.
- Establish and monitor KPIs for performance, quality, delivery, and cost across all managed departments.
- Facilitate cross-functional coordination for new product ramp-up and volume production stabilization.
- Ensure safe, compliant, and energy-efficient operation of all electrical and utility systems.
- Oversee facility maintenance, equipment uptime, and capex projects for site expansion or upgrades.
- Provide leadership, coaching, and performance management to departmental managers.
- Collaborate with HR to design workforce planning, employee development, and internal mobility programs.
- Ensure compliance with internal policies and customer requirements across production, quality, and facility management.
- Lead internal and external audit readiness activities.
- Partner with IT to implement smart manufacturing solutions and digital dashboards.
- Encourage data-driven decision-making and lean process optimization across all functions.
- Bachelor’s degree or above in Engineering, Operations Management, Industrial Management, or related field; Master’s degree preferred.
- 10+ years of experience in high-volume manufacturing environments, with at least 5 years in a multi-functional operational leadership role.
- Proven experience managing end-to-end factory support functions (e.g., Quality, IE, Logistics, HR, IT).
- Strong leadership, organizational, and strategic thinking skills.
- Excellent interpersonal and communication skills; fluency in English required, Mandarin a plus.
- Experience in managing cross-border teams or working with international clients is highly desirable.
Our company is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
