Director of Learning & Development

Director of Learning & Development

Build the engine that turns great hires into legendary, five-star talent — across 33 states and nearly 1,000 teammates.

LOCATION

Newport Beach, CA · Corporate HQ

REPORTS TO

Chief People Officer

TYPE

Full-Time · Exempt

TRAVEL

40–60% · National

This isn't a “run the LMS” job. It's a build-it-from-the-ground-up opportunity to shape how an entire luxury brand learns, grows, and delivers.

At Go Rentals, every interaction is a white-glove moment — and behind every flawless guest experience is a team that was trained to deliver it. As our Director of Learning & Development, you'll own the full employee journey, from a Carcierge's very first day to a Regional Director's next big promotion. You'll design certification programs, lead change in the field, and make professional growth our most powerful retention tool.

If you love turning business strategy into learning that sticks, this is your stage.

The Learning Strategy

Design and execute an enterprise-wide L&D vision that links every program to business goals, operational excellence, and career growth.

Certification Programs

Build role-based learning pathways and certifications tied to core job duties — from Carcierge through VP — and keep them sharp as roles evolve.

Field Enablement

Lead the learning side of operational change, equipping field teams across all locations to adopt new systems and processes fast and confidently.

Five-Star Service Training

Craft guest-experience training that upholds our luxury, five-star standards and keeps brand behaviors front and center.

Measurement & ROI

Use Kirkpatrick-style evaluation to prove impact — tracking time-to-productivity, retention, promotions, and real business results.

Modern Learning Tech

Bring microlearning, mobile-first content, and AI-enabled tools to a distributed workforce that's always on the move.

Day 1

Orientation, brand immersion & systems access

Week 1

Role fundamentals & service standards

Month 1

Skill reinforcement & early coaching

90 Days

Proficiency validation & certification

Year 1

Advanced skills & leadership readiness

Annual

Recertification & continued growth

• Corporate HQ in beautiful Newport Beach, CA
• A genuine luxury, five-star service brand
• Build a function — real ownership & visibility
• Direct partnership with the Chief People Officer
• Shape careers for nearly 1,000 teammates
• Nationwide reach across 33 states & growing

Travel  Approximately 40–60% to field locations, including air, car & overnight stays — sometimes on short notice based on training cycles.

Physical  Stand, walk, and drive for extended periods; lift up to 25 lbs; work across varied operational environments.

Requirements  Authorized to work in the U.S.; valid driver's license; current auto insurance or proof of insurability.

Pre-Employment  Offer contingent on a criminal background check and drug screening, conducted per applicable fair-chance laws.

Bring your vision for world-class learning to a brand that obsesses over every detail. Apply today and let's grow our people and our future together.

Equal Opportunity: Go Rentals provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. We believe in a skills-first approach to recruitment — focusing on what you can do and how you can grow.

At-Will Employment: Employment with the Company is at-will and may be terminated by either party at any time, with or without cause or notice, subject to applicable law. This posting describes the general nature of the role and is not an exhaustive list of duties, which may change based on business need