Director of Human Resources

• Serves as a strategic Human Resources leader, partnering with hotel leadership to align people strategies with business objectives and operational priorities.
• Leads labor relations strategy, including union contract administration, grievance handling, and negotiations, while maintaining firm boundaries and protecting the interests of the organization.
• Acts as a trusted advisor to leaders, providing guidance on performance management, employee relations, and team effectiveness. 
• Coaches and develops leaders to effectively manage performance, deliver timely feedback, hold employees accountable and maintain appropriate documentation.
• Oversees all labor relations activities, including collective bargaining agreement administration, grievance management, and union engagement.
• Provides expert counsel on complex employee relations matters, ensuring consistent, compliant, and well-reasoned outcomes.
• Drives consistency and accountability in the application of HR policies, procedures, and best practices across all departments.
• Designs and delivers leadership training focused on performance management, employee engagement, and workplace culture.
• Partners with leadership to cultivate a positive, inclusive, and high-performing work environment.
• Ensures full compliance with federal, state, and local employment laws, as well as company policies and standards.
• Leads initiatives that enhance organizational effectiveness, employee engagement, and retention.
• Promotes operational clarity by reinforcing roles, responsibilities, and ownership across the leadership team.
• Serves as a change agent, supporting leaders through organizational challenges and business transitions.
• Demonstrates strong judgment, resilience, and the ability to influence in a fast-paced and evolving environment.
• Directs and oversees all on-property Human Resources functions, ensuring alignment with company standards and business needs.
• Leads full-cycle recruitment efforts, including sourcing, selection, onboarding, and orientation of qualified candidates.
• Oversees performance management processes, including performance appraisals and development planning.
• Administers compensation and benefits programs in accordance with company guidelines and applicable regulations.
• Ensures accurate execution of wage and salary programs.
• Monitors and enforces compliance with all applicable laws, regulations, and internal policies.
• Partners closely with the General Manager and hotel leadership team to support overall business success.
• Provides coaching and counseling to associates and leaders to support performance, development, and engagement.

• Bachelor’s degree in Human Resources, Business Administration, or related field required
• Minimum of five (5) years of progressive HR leadership experience, including employee relations and investigations
• Strong knowledge of federal, state, and local employment laws; labor relations experience preferred
• Excellent communication and presentation skills, with the ability to effectively train and influence both leadership and hourly teams
• Proven leadership, coaching, and conflict resolution skills
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Ability to balance strategic thinking with hands-on execution
• High level of professionalism, discretion, and ability to handle confidential information
• Ability to build effective relationships and navigate sensitive or high-pressure situations with sound judgment
• Self-motivated with a strong work ethic and ability to work independently
• Proficient in Microsoft Office and HRIS systems (ADP or similar)
• Strong attention to detail and ability to meet deadlines despite frequent interruptions
• Flexibility to work varied schedules based on business needs
• Occasional travel may be required
• Regular attendance in accordance with company standards

Salary range of pay: $120,000 per year, plus bonus potential