Director of Human Resources - Waldorf Astoria Miami Beach

Exceptional Hospitality Starts with You

Waldorf Astoria Miami Beach is undergoing an extensive transformation and will become the first Waldorf Astoria in Miami Beach, featuring 348 luxury suites, elevated dining, a 50,000-square-foot pool deck, spa, and redesigned event spaces.

We’re seeking an accomplished Director of Human Resources to help shape the culture, talent strategy, and employee experience as this highly anticipated luxury property prepares for its next chapter.

Picture yourself brightening someone’s day. When you join our hotel team, that’s exactly what you’ll do every time you come to work! As a Director of Human Resources, you’re not just leading the hotel’s HR function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Lead HR strategy and operations: Develop and execute HR strategies aligned with the hotel's business objectives, ensuring compliance with corporate HR policies and local regulations
• Drive talent acquisition and workforce planning: Oversee recruitment, onboarding, and workforce planning to attract and retain top talent while optimizing labor costs
• Develop and engage talent: Oversee training programs, performance evaluations, and succession planning to support career growth and leadership development
• Manage team member relations: Provide guidance on employee relations, conflict resolution, and labor contract compliance, including grievance handling and negotiations
• Oversee HR policies and compliance: Establish and enforce HR policies, ensuring adherence to employment laws, wage and benefit administration, and workplace safety regulations
• Support financial goals: Develop and manage the HR budget, ensuring efficient use of resources while supporting hotel operations
• Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

#LI-LV1

How We'll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: 

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.