Director, Employee Communications & Engagement - Hybrid

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At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

The Director, Employee Communications & Engagement leads communications and engagement programs that strengthen employee connection, understanding and advocacy throughout the employee journey. 

Based in Los Angeles, California, the Director sits within the Global Communications team and reports to the Vice President, Global Brand & Creative. Working in partnership with enterprise functions, regional communications, and other Global Communications teams, this role develops communications strategies and messaging that reinforce culture, support business priorities, and create a consistent employee experience.  

The Director also oversees internal editorial and communications channels, employee listening, and a high-performing team responsible for employee communications and engagement.  

Key Responsibilities 

Employee Communications Strategy & Channels 

Help shape and lead the activation of the global employee communications and engagement strategy, aligning communications with enterprise, people and business priorities 

Serve as a senior communications advisor to enterprise partners, leading communications for major programs, organizational initiatives and transformation efforts 

Partner with other Global Communications teams to help shape editorial priorities and governance for global employee communications channels 

Oversee day-to-day management of global employee communications channels, ensuring content is timely, relevant, coordinated and aligned with editorial priorities 

Employee Engagement & Experience 

Lead engagement, culture and employee experience initiatives that strengthen connection, pride, advocacy and alignment with company values and purpose 

Activate the employee value proposition across key moments of the employee journey through campaigns, experiences, content and storytelling 

Partner across regions, business lines and functions to deliver a consistent employee experience and support culture and change initiatives 

Help shape employee listening and measurement strategies, translating analytics into insights and recommendations that improve communications and engagement 

Leadership & Team Development 

Lead and develop a high-performing global team, setting priorities and fostering collaboration to deliver on objectives 

Build a future-ready function by advancing AI fluency, digital capabilities and emerging practices that improve team effectiveness, audience insights and employee experiences 

Minimum Requirements:

Bachelor's degree in Communications, Public Relations, Marketing, Journalism or related field 

At least 12 years of progressive experience in employee communications, engagement, employee listening or related disciplines or demonstrated equivalency of experience and/or education
At least 4 years of leadership experience

Demonstrated experience shaping and activating enterprise-wide communications and engagement strategies 

Experience partnering with senior executives and HR leaders 

Strong change communications and stakeholder management capabilities 

Experience leading and developing teams in a complex, matrixed organization 

Excellent writing, storytelling, presentation and executive advisory skills 

Preferred Qualifications 

Experience supporting global organizations and geographically dispersed workforces 

Background in employee engagement, culture transformation, organizational change or HR communications 

Experience leveraging employee insights, survey data and analytics to inform communications strategies 

Familiarity with employer branding, employee advocacy and talent attraction initiatives 

Understanding of AI and emerging technologies and their impact on communications, employee experience and enterprise transformation, with the ability to apply relevant innovations to improve team effectiveness 

Sponsorship for US work authorization is not available for this position, now or in the future

Relocation assistance is not available for this position

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.