Head of Design

About us

Common Room is the customer intelligence platform that captures every buying signal, giving companies superpowers with AI enrichment and automation to reach the right person with the right context at the right time. 

Despite an explosion of buyer signals, companies are left struggling with siloed point solution vendors, bloated tech stacks, and unactionable "intent" data. Common Room brings together all the buying signals you care about in one place so you can track the entire customer journey, match signals to real people and accounts, take action and automate. 

We’ve raised over $50 million from top-tier investors including Greylock, Index, and Madrona to build the world's first customer intelligence platform for modern B2B companies. And we’re backed by 25+ operators from the fastest-growing companies in the world such as Figma, Stripe, Airtable, Slack, Notion, Loom, and more.

You + Common Room? You’d be joining a team that revels in asking hard questions, collaborating gladly, and making decisions quickly—a team that values simplicity, passion, trust, each other, and our customers above all.

So hello! Please, knock on our door. We'd love to meet you.

Why we need you

Design is core to how we build and differentiate. We’re looking for a Director of Design who can operate as a player-coach: someone eager to roll up their sleeves and ship high-quality work, while also guiding the design function as we scale our product and brand.

You’ll work closely with product, engineering, marketing, and go-to-market teams to shape elegant, intuitive experiences—both in our product and in how we tell our story. You’ll balance day-to-day design execution with long-term team leadership, helping define our design culture, processes, and standards from the ground up.

This is a rare opportunity to own design in a high-growth startup with clear product-market fit, category-defining potential, and a passionate user base. If you love working in the middle of product, brand, and business—and want to leave your fingerprints on something big—we want to meet you.

How You’ll Contribute

• Design Hands-On: Own and execute key design work across product and brand—especially in high-impact areas like UX patterns, dashboards, onboarding, and storytelling.

• Lead by Example: Set a high bar for craft, speed, and clarity. Model best practices in product and design ledt thinking, prototyping, and cross-functional collaboration.

• Grow the Team: Help recruit and mentor other designers. Shape a culture that prioritizes simplicity, customer empathy, and high-velocity learning.

• Persona Centric:Lead the charge in ensuring we build a deep understanding across the company of who are users are, what they care about, and jobs they need to get done.

• Bridge Product and Brand: Ensure a consistent design language across our product UI, website, marketing materials, and customer-facing assets.

• Own Design Systems: Evolve our existing design system and UI foundations to support faster iteration and cohesive user experiences.

• Advocate for the User: Leverage customer research, product usage data, and cross-functional input to drive design decisions.

• Partner Across Functions: Collaborate closely with PMs, engineers, marketers, and GTM leads to shape strategy and deliver impactful work.

What We’re Looking For

• 8+ years of experience in product and/or brand design, including time spent at high-growth B2B SaaS companies.

• A strong individual contributor portfolio that demonstrates clarity, craft, and usability across product and marketing experiences.

• Experience mentoring or managing other designers, even informally, with an interest in team building and coaching.

• A person with a strong growth oriented mindset.

• Comfortable toggling between strategic leadership and tactical execution.

• Strong collaboration and communication skills—especially in remote, async-friendly environments.

• Familiarity with data-rich or workflow-centric tools (bonus for PLG, RevOps, or GTM experience).

• Fluency in Figma and other modern design tools.

What Makes You a Great Fit

• You thrive in ambiguity and move fast with intention.

• You think in systems but never lose sight of details.

• You believe the best design starts with a real customer problem—not just a pixel-perfect mock.

• You’re energized by the duality of designing and leading.

• You care deeply about the full customer journey—from first touch to long-term adoption.

• You enjoy collaborating with cross-functional partners who challenge you to think bigger.

• You’re passionate about designing tools that make work feel more human, not less.

Our values:

• Be Customer-centric - We work backwards from the needs of our customers. The crisp articulation of customer value guides our decisions.

• Strive for Simplicity - We choose simplicity over complexity whenever possible. We seek to identify and understand the essential quality of what we are building.

• Make it Happen - We are quick to take the first step, and prioritize decisiveness over fear of making a mistake. We don’t confuse motion for movement and we measure ourselves on impact over actions.

• We’re In this Together - We measure personal success by the success of our customers and teammates. Relationships matter, and the strongest ones are built on the foundations of trust, enablement, and transparency.

Our benefits:

Our investment in caring for our employees and their families is a key part of our values and culture at Common Room:

• Competitive base compensation with meaningful equity ownership

• Health insurance including medical, dental, and vision, HSA and FSA

• We pay 100% of your employee premium and 50% of your premium for any dependents

• Unlimited Paid Time Off

• Paid Company Holidays

• Work from home policy including a laptop and support for your home office needs

• Monthly Remote Stipend

• 401(k) self contribution

• Paid Family Leave

• Opportunity to join a diverse, passionate, and fun team at a pivotal time in the company’s lifecycle

Common Room provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.