This role oversees projects, managing resources and timelines, liaising with executives, and implementing business solutions to achieve financial value and operational improvements.
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The primary purpose of this role is to conduct or oversee a suite of projects (may include both technical and non-technical components) by applying deep expertise in project/program management. This includes responsibility for developing work plans to meet business priorities and deadlines, determining and carrying out processes and methodologies, coordinating and delegating resources to accomplish organizational goals, partnering internally and externally to make effective business decisions, and recognizing cross-functional program process improvements. Overall, this role manages programs that ultimately drive business and financial value and provides strategic and operational improvements across the business. This role will utilize a degree of technical knowledge, with high focus on business functionality and management skills.
This role provides strategic leadership and oversight for a defined portfolio of merchandising initiatives and is responsible for delivering complex, cross-functional programs. The Director ensures that merchandising programs are prioritized, sequenced, and executed effectively by applying strong portfolio management discipline, enabling alignment with enterprise merchandising strategies and maximizing business value.
Additionally, this role operates at the center of strategy and execution, translating enterprise merchandising priorities into integrated, outcome-based execution plans and ensuring initiatives deliver measurable operational and financial results. The Director will help drive a forward-thinking Merchandising PMO capability, connecting strategy, execution, and value realization across initiatives.
The role partners closely with Merchandising leadership and cross-functional stakeholders to ensure programs deliver operational, financial, and customer experience improvements while maintaining governance, risk management, and delivery excellence. This includes aligning leaders across Merchandising, Technology, Finance, and Operations to ensure programs are connected, intentionally sequenced, and optimized for maximum business impact.
What You Will Do
Minimum Qualifications
Preferred Skills/Education
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The primary purpose of this role is to conduct or oversee a suite of projects (may include both technical and non-technical components) by applying deep expertise in project/program management. This includes responsibility for developing work plans to meet business priorities and deadlines, determining and carrying out processes and methodologies, coordinating and delegating resources to accomplish organizational goals, partnering internally and externally to make effective business decisions, and recognizing cross-functional program process improvements. Overall, this role manages programs that ultimately drive business and financial value and provides strategic and operational improvements across the business. This role will utilize a degree of technical knowledge, with high focus on business functionality and management skills.
This role provides strategic leadership and oversight for a defined portfolio of merchandising initiatives and is responsible for delivering complex, cross-functional programs. The Director ensures that merchandising programs are prioritized, sequenced, and executed effectively by applying strong portfolio management discipline, enabling alignment with enterprise merchandising strategies and maximizing business value.
Additionally, this role operates at the center of strategy and execution, translating enterprise merchandising priorities into integrated, outcome-based execution plans and ensuring initiatives deliver measurable operational and financial results. The Director will help drive a forward-thinking Merchandising PMO capability, connecting strategy, execution, and value realization across initiatives.
The role partners closely with Merchandising leadership and cross-functional stakeholders to ensure programs deliver operational, financial, and customer experience improvements while maintaining governance, risk management, and delivery excellence. This includes aligning leaders across Merchandising, Technology, Finance, and Operations to ensure programs are connected, intentionally sequenced, and optimized for maximum business impact.
What You Will Do
- Delivers one or more programs that vary in size and complexity, and may manage one or more large, highly complex and/or high impact programs with extended durations, with full responsibility and accountability for the delivery and business outcomes of any/all projects within the program
- Serves as primary liaison with C- executive leaders, program and project sponsors, clients, vendors and other key stakeholders to identify program initiatives, influencing the prioritization of projects, deliverables, and decisions necessary for optimal program delivery
- Translates business visions and strategies into program execution plans that are aligned to achieve future state cross-functional business solutions
- Develops and manages program and project timelines, budgets, financials, forecasts, spend, and global resource utilization, providing input and justification of impact for team to make adjustments when issues are identified and require resolution
- Leads cross functional global workforce and 3rd party solution provider(s) to achieve desired business outcomes (i.e. RFIs and vendor request RFPs) and to ultimately create and execute integrated and efficient program plans
- Works closely with the Enterprise Delivery Director on both strategic and tactical delivery of business programs and manages a range of initiatives to achieve a particular organizational business outcome
- Communicates a clear vision of project goals and objectives to the various project teams, setting expectations and holding project teams accountable to those expectations to reach desired outcomes
- Manages program execution by overseeing the data collection process for program review and evaluation, using data-driven methods to quantify program benefits and inform decisions
- Partners with Project Managers (and Associates), cross-functional leaders, functional subject matter experts, and executive sponsors (e.g., Store Operations, Supply Chain, HR) to identify program interdependencies that impact prioritization and resource allocation decisions
- Controls and mitigates risks across multiple, interdependent programs/projects and manages dependencies affected by ongoing changes across programs/projects to make risk mitigation recommendations to the program teams and leadership
- Provides project management expertise and business area knowledge through education and resource accessibility on the subject of project management and various delivery methodologies
Minimum Qualifications
- Bachelor's degree in business administration or related field or equivalent years of experience in lieu of education requirement, if applicable
- 8 Years of Experience in business, including 4+ years managing projects/programs Additional equivalent work experience may be substituted for the degree requirement
- 8 Years of Experience working on and/or managing project(s) involving the implementation of project life cycle methodologies (e.g., Lean, Six Sigma, process management, organizational change)
- 6 Years of Experience developing project Work Breakdown Structures (WBS) / User Stories used to create project schedules and estimates
- Experience managing operational or project/program financial budgets and leading project teams
Preferred Skills/Education
- Master's degree Business Administration, Computer Science, MIS or related field or equivalent experience
- 6 Years of Experience in project/program planning and coordination and working on projects/programs requiring the integration of cross-functional business solutions
- 3 Years of Experience using formal business process improvement methodologies
- Certified Project Management Professional (PMP)- PMI. Project Management Institute (PMI)
- Other project/program management certification
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Top Skills
Lean
Project Management Methodologies
Six Sigma
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