Director of Banquets - Signia by Hilton Orlando and Waldorf Astoria Orlando Bonnet Creek

We are looking for a Director of Banquets at Signia Orlando Bonnet Creek and Waldorf Astoria Orlando!

Surrounded by Walt Disney Resort, the luxurious Forbes 4-Star Waldorf Astoria and newly rebranded Signia Orlando Bonnet Creek has a total of over 1,500 rooms, 180,000 square feet of banquet space, and 13 food and beverage outlets. This includes 6 restaurants, 3 bars, 2 pools, a coffee shop, and in-room dining.  

Want to learn more? Hotel Website, Facebook, Instagram 

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Director of Banquets, you’re not just directing and administering all banquet functions – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Lead administration of banquet functions: Direct all banquet operations, ensuring exceptional guest service, food and beverage quality, new account acquisition, inventory management, cost controls, and systems management
• Drive service standards enhancements: Lead the development, implementation, and continuous improvement of departmental service guidelines and standards
• Analyze service trends and satisfaction: Continuously monitor service trends and guest satisfaction, proactively identifying issues and implementing strategies for improvement
• Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
• Uphold regulatory compliance: Ensure adherence to health, safety, sanitation, and alcohol awareness standards, maintaining a safe and comfortable environment for guests and team members

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We'll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: 

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.