DevOps Engineer (Contract)

DEVOPS ENGINEER (Contract) 

Location: Argentina, Brazil, Colombia, Mexico, Dominican Republic

Counterpart is a modern management & professional liability insurance platform for the 21st century workplace. We offer products and services to help companies align the risks and incentives of creating great organizations. Our platform is designed to measure risk more efficiently using the most advanced rating system in the industry, while also proactively mitigating the risks of our insureds. Ultimately, we provide businesses with the framework to be the best versions of themselves. That’s where you come in.

As a DevOps Engineer, you will be a prolific individual contributor to the infrastructure, dynamic data services, and tooling that we are leveraging to shape the future of insurance. You will help bridge the gap between Product, Insurance, and Data while architecting the infrastructure underneath our systems and ensuring we are prepared in production and ready to disrupt the industry.

YOU WILL

Be a part of one or more of these objectives:

System Architecture

• Evolve the underlying infrastructure architecture that supports our core insurance platforms and services. Partner with engineering teams to ensure scalability, fault tolerance, and cost efficiency, while making thoughtful trade-offs to meet business and technical goals.

Infrastructure Orchestration

• Build, manage, and optimize infrastructure using tools like Terraform, Kubernetes, and AWS services. Automate provisioning, scaling, and deployment processes to ensure our environments are consistent, reproducible, and able to support rapid feature delivery.

Production Readiness (Logging, Observability, CI/CD)

• Develop and maintain comprehensive observability solutions—including logging, metrics, tracing, and alerting—to detect and resolve issues before they impact customers. Own and improve CI/CD pipelines, ensuring quick, reliable, and secure delivery to production.

Solution Ideation and Design

• Collaborate with engineers, product managers, and business stakeholders to design infrastructure solutions that meet evolving needs. Contribute ideas, evaluate trade-offs, and experiment with new technologies to enable faster, safer, and more resilient delivery of features. 

Platform Security 

• Implement and maintain best practices for infrastructure security, including identity and access management, network segmentation, vulnerability scanning, and compliance monitoring. Partner with the security team to proactively address threats and maintain customer trust.

YOU HAVE

• A passion for infrastructure and developer enablement
• A love of building and experimentation
• 4+ years of experience with AWS
• 3+ years of experience with Kubernetes
• 3+ years of experience with Python
• 2+ years of experience with relational databases
• Experience with Terraform, and Helm
• Fluency in automation
• Comfort digging in to application and service code
• Effective communication & documentation skills
• Experience working on a remote team

WE HAVE

• AWS including EKS, PostgreSQL/RDS, Lambda, ElastiCache Redis
• Other parts of our stack include Snowflake, Hevo, Looker, Sentry Alerting, Mezmo Logging, Github Repo and Actions, Netlify
• The majority of our codebase is written in Python (backend) and TypeScript (frontend)
• Terraform and Helm
• On-call responsibilities for the uptime and performance of our systems and services

Who you will work with

• Julian Prokay, Principal Engineer: A veteran of the SaaS space with experience working on both student systems and construction management software. In his free time, he enjoys history podcasts and fantasy literature.
• Ron Alexessen, Engineering Manager: Ron has experience at large companies like Hewlett-Packard, New Relic, and Rackspace and feels most impactful at small firms and startups. Embracing a chaordic style, both at work and home, is just right. For balance, Ron climbs, runs, and plays a supporting role for his active teenagers.
• Kat Dober, Principal DevOps Engineer: Kat brings real world production experience having built devops practices inside Rackspace and New Relic. She’s a biker and soccer player outside of work and breathes the Rocky Mountain air!
• Eli Evans, DevOps Engineer: Eli comes from a startup background, helping build out tooling and infrastructure for a fleet of key-cutting kiosks at Keyme.  He celebrates month-long pizza making and movie watching holidays Traypril and 80stober, and enjoys the Washington outdoors on the disc golf course.

COUNTERPART'S VALUES

• Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others. 
• Speak Boldly & Honestly - the only failure is not learning from mistakes. Don’t cheat yourself and your colleagues of the feedback needed when  expectations aren’t being met.
• Be Entrepreneurial - control your own destiny.  Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal.
• Practice Omotenashi (“selfless hospitality”) - trust will follow.  Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.
• Hold Nothing As Sacred - create routines but modify them routinely.  Take the time to reflect on where the business is today, where it needs to  go, and what you have to change in order to get there.
• Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.

WE OFFER

• Work from Anywhere - Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, of course prioritizing meetings that often happen in US time zones.
• Language Classes - We sponsor up to $100 per calendar year to be used towards language classes to help support your English language skills.
• Paid Vacation and Time Off
• Parental Leave - Development Partners will be eligible for unpaid Parental Leave to bond with a newborn, newly-adopted, or newly placed child. Under this policy, development partners and independent contractors will be eligible for up to 8 weeks of unpaid parental leave. Any time off will be subject to approval and must be requested at least 45 days in advance.
• Computer - We reimburse you for your locally procured Macbook Pro. If you are still with the company after one year, it is yours to keep!

Our estimated pay range for this role is $4500-7000 USD monthly. Contractor compensation is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience.

We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work—regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.

We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.