Sr. User Researcher at Snap Inc.
Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.
The Product team uses creativity, insights, and operational excellence to steer our product vision across Snap Inc. This team of designers, scientists, and product managers work in a highly collaborative environment to build the products and experiences that bring our community together in new and special ways.
We are looking for a mix-method Senior UX Researcher to join the Product team at Snapchat! Working from our Los Angeles headquarters, you’ll help us identify unique user needs and insights. Working closely with the Design, Growth, Product Management, and Data Science teams, you will help craft and carry out research that uncovers insights and opportunities for product development and emerging technologies.
What you'll do:
Proactively identify research needs by partnering closely with product managers, designers, engineering, data science, and growth teams
Build comprehensive research plans, using appropriate research methods
Be responsible for the end-to-end research process including defining, recruiting, moderating, synthesizing, and reporting
Analyze qualitative and quantitative findings and articulate actionable product and design insights to partners
Be a strong advocate for the user – evangelize user-centered design practices and the importance of usability within the development groups, our company, and other cross-functional organizations
Be a part of fast-paced and impactful team
Knowledge, Skills, & Abilities:
Solid understanding of UX Research methods with the ability to articulate study design to stakeholders
Excellent presentation skills and comfort presenting to and communicating with senior leadership
Strong written and communication skills
Attention to detail
Ability to deliver on multiple projects with competing deadlines
Bachelor's degree in design, HCI, Psychology, Anthropology, Cognitive Science, or related field or equivalent years of experience
3+ years of experience conducting UX Research for product and design teams
Experience working with product managers, designers, and engineering leads
Experience designing both qualitative and quantitative research studies, analyzing results and creating reports with impactful product and design insights
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.