Sr. Product Designer - Los Angeles at SimplePractice

| Greater LA Area
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At SimplePractice, we have over 40,000 private practice clinicians using our best-in-class platform and mobile apps to run great businesses and deliver better care to millions of clients.

As the market leader, we’re not about to rest. It’s now time to take our platform to the next level by bringing consistency and polish to the user experience which brought us to this point while expanding functionality to meet even more needs of modern health and wellness business owners. To accomplish this we’re building a world-class team of experienced software designers looking to do great work that has a direct and profound impact on the lives of customers. 

Each member of this team will earn ownership of design systems and areas of our platform. You’ll work collaboratively with product managers, engineers, support agents, and customers to expand the power of our platform by maintaining its simplicity. A thoughtfully designed interplay between our scheduling, billing, documentation, and client communication systems is what earned us market leadership. That same commitment to innovative, disciplined product design will carry us to success in the next phase of our journey.

Demonstrate great work, great judgement, and adapt to our unique and high-functioning development process and you’ll quickly earn a tremendous amount of responsibility, autonomy, and leadership opportunity.

Responsibilities
  • Express your design ideas at every level of fidelity to see a project through from concept to implementation
  • Work closely with the Product and Customer Success teams to define story requirements
  • Develop information architecture, interaction models, customer flows, schematics, prototypes, and visual designs for products and services
  • Define not only the immediate experience to be built for each project, you’ll also articulate a vision for future states and functionality so that we’re constantly building toward the future in a smart, effective way
  • Talk about your design in terms of users and advocate your direction with the product and engineering teams
  • Help establish and reinforce consistent design patterns for reusable, systematic design
  • Promote design thinking across the entire business, so other people and teams think in terms of delivering a consistent, elegant and pleasant user experience
  • Test your designs with customers in a lean, agile way
  • Rapidly iterate upon your designs based on user insights and team feedback

Requirements
  • 5+ years experience designing digital experiences, products, and platforms
  • Experience building software with multiple permission-based user roles
  • Experience building complex platforms with extensive systems (calendaring, billing, accounting or finance systems experience a plus)
  • A portfolio of amazing UI and strategic user experiences—work we can click on or download in the app store
  • Experience working directly with engineers and managing clear project handoffs when design is complete
  • You think in terms of design systems and make rational design decisions
  • You are a strategic and collaborative thinker; able to ideate and execute new product features
  • You have an inherent talent for creating simple, clear solutions from complex problems
  • You stress the details and care about creating a truly delightful experience
  • You're up-to-date regarding the latest web design and technology trends
  • Front-end development skills (html/css/javascript/etc) is a plus
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • KotlinLanguages
    • EmberLanguages
    • ReactJSLibraries
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • HotjarAnalytics
    • PeriscopeAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • Pivotal TrackerManagement
    • WordpressCMS
    • BaseCRM
    • MailChimpEmail
    • SendGridEmail
    • OutboundEmail

Location

Walking distance to great restaurants, coffee shops, and shopping centers. Plus, abundant parking and close to the Metro Expo.

An Insider's view of SimplePractice

What’s the vibe like in the office?

Everyone is really kind and hard-working in a way that pushes you to do your best. We always strive to have clear communication so that politics and games don't factor into daily work. It really does feel like we're on the same team, working towards common goals. I go home every night proud of what I've accomplished.

Emily

Lead Visual Designer

How do you collaborate with other teams in the company?

Although not always possible, I'm old school and try to have in person interactions with other team members whenever I can. Developing an understanding of what other department goals are has also helped me build relationships with others as a way to see we are all supporting one common company mission.

Cate

Training Manager

What are some things you learned at the company?

I've learned that the projects that are meaningful to me most are the ones that seem small in scope and design effort, but truly add a lot of value to our customers daily lives. To be able to see the tangible effects these project have for the customer is extremely rewarding.

Jeff Doan

Director of Growth Design

What projects are you most excited about?

I have the opportunity to execute special projects focused around our partnerships. These projects include creating marketing campaigns to highlight product features and initiatives, establishing and maintaining partnerships, launching new channels of communication, and so much more!

Deepa

Partnerships Manager

What are SimplePractice Perks + Benefits

SimplePractice Benefits Overview

We take care of the people who take care of our customers.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Promote from within
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