Creative Operations Director at FIGS

| Santa Monica
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FIGS is looking for a Creative Operations Manager to help our brand scale and grow! The Creative Operations Manager will be responsible for overseeing output processes across visual design, brand, and film departments. They will work cross-functionally and establish clear inter-departmental communication. They will work closely with the Visual Design and Brand team members to understand assignments and hit deadlines. The Creative Operations Manager will ensure Brand and Visual leads’ initiatives are brought to life! 

What You'll Be Doing:

  • Manage all creative projects, supporting and determining critical timelines and key milestones in the creative development process.
  • Work closely with Brand and Visual Design team members to ensure all assignments, briefs, and work meets FIGS standards of excellence 
  • Ensuring process efficiency and efficacy - “Does the current process allow our designers/animators to thrive and do their best work? Do we have a set up that allows us to stay nimble and respond to client requests quickly? Is there a reason to assess aspects of the “how we do things” so that we can be better as a creative team?” 
  • Understand our Creatives (designers/animators/editors/illustrators/DPs/etc) and their unique skill sets to determine the right person for the work and balancing their bandwidth across projects      
  • Ability to understand the skill sets required to execute on a creative request (graphic design, static, video, illustration, etc. and the unique technical skills required for specific executions) 
  • Oversee resource management of projects and creative team.
  • Facilitate overall marketing roadmap planning ensuring projects maintain momentum toward delivery targets.
  • Responsible for on-time production of all multi-channel content across all brand channels and special projects.
  • Ability to balance competing deadlines and not easily overwhelmed by volume or pace of work
  • Ability to receive and run with specific direction and take initiative to provide creative alternatives when met with a challenge


  • 5+ years of relevant work experience working with a Digital Marketing/Advertising/Ecommerce, Social Media, Youtube Management, and/or entertainment technology company
  • Experience with film/shoot production and budget management 
  • Previous experience producing 360 photo/video shoots
  • Excellent time management skills, organization skills, and the ability to quickly switch gears between various competing priorities 
  • Working knowledge of key Social Media platforms: Youtube, Instagram, Facebook, Twitter, Pinterest, LinkedIn, etc.
  • Proven strong written and verbal communication skills 
  • Experience working with a project management tool (Asana, etc.) 
  • Ultimate team player - humble, respectful, always willing to contribute for the greater good of the team
  • Strong working knowledge of the following programs is a must: 

Other must-haves:

  • Positive attitude 
  • Proven work ethic and integrity 
  • Entrepreneurial mindset
  • Desire to excel and grow with FIGS 

Please apply with your cover letter and resume to be considered.

A little bit about us…

 The $60 billion medical apparel industry is antiquated, highly fragmented and, until FIGS, was driven solely by low-cost providers offering a limited selection of poor quality products sold through third party distributors. FIGS is revolutionizing the medical apparel industry by creating the highest quality medical apparel in the world and by selling directly to medical professionals through our branded ecommerce site.

FIGS’ foundation is built on product quality, and we have a relentless focus on three key areas: fabric, fit and function. We developed our proprietary, performance-oriented fabric technology to meet the demands of the medical profession. FIGS’ Technical Collection fabric is wrinkle resistant, stain and liquid repellant, moisture-wicking, odor proof, lightweight, breathable and offers four-way stretch. Our designs are tailored, sophisticated and innovative, incorporating features such as yoga waistbands, smart storage (pockets, zippers, hidden pockets) and inspirational sayings inside each garment that appeal to modern healthcare professionals.

By offering a branded and customer-centric online shopping experience, we are changing how medical professionals buy their workwear. Through our website, social media, and participation in medical conferences and events, we have built a strong following within the medical community and a meaningful connection with our customers, which allows us to understand their needs and to ensure that FIGS is continuously improving and innovating.

FIGS’ Threads for Threads initiative is central to our mission. FIGS has donated hundreds of thousands of scrubs to healthcare providers in need in over 35 countries.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • SnowplowAnalytics
    • SnowflakeAnalytics
    • dbtAnalytics
    • FivetranAnalytics
    • JupyterAnalytics
    • AsanaManagement


FIGS is conveniently located in Santa Monica a short walk from the Bergamont train station, food trucks, and restaurants.

An Insider's view of FIGS

What are some social events your company does?

FIGS is a super social company! The team regularly puts on happy hours or parties and I’ve met some of my best friends at FIGS this way. One of my FAVORITE things is the volunteering we've done. We’ve done beach cleanups in the past and regularly go to hand out coffee, snacks and other treats to hospital employees as a thank you!


Social Media Manager

How do you collaborate with other teams in the company?

Collaboration is so important and can happen so easily. In the cafe grabbing a coffee, over Slack between meetings. We're always talking, exchanging ideas and building on them together.


Director of Product Development

How does the company support your career growth?

At FIGS everyone is treated like an owner and empowered to take on more responsibility. You don't hear the word "no" often and hard work is always recognized. I started as a social media manager here at FIGS and am now the VP of Brand. It's been the most challenging and rewarding experience of my life.


VP of Brand

What is your vision for the company?

FIGS is transforming the healthcare experience through design, community and innovative technology. We have revolutionized the medical apparel industry and are working to establish FIGS as one of the most iconic, formidable brands in the world.

Heather and Trina


How do you empower your team to be more creative?

We believe that you create the world you want to live in and that ethos is shared by everyone who works at FIGS. We are a team of doers, think outside of the box-ers and innovators. We encourage our team to think like owners, to contribute ideas fearlessly and to always ask, "What's next?"

Heather and Trina


What are FIGS Perks + Benefits

FIGS Benefits Overview

The FIGS Team has an awesome culture and perks to keep it alive.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
FIGS has a D&I and Culture committee to organize events for Team FIGS! Keeping the fun alive in and out of the office.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
FIGS provides employees with a 401(k) matching plan managed by Guideline. We match 100% of contributions up to 6% of an employee's annual gross pay.
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
FIGS hourly employees receive up to 10 days per year of paid time off based on hours worked.
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Happy Hours
Happy hours are hosted once per month and other celebrations.
Professional Development Benefits
Promote from within

Additional Perks + Benefits

In addition to the list, we provide some unique perks!
- Peloton bikes and fitness equipment on site available for use.
- Employee discount on our amazing scrubs.
- 50% subsidy on doggie daycare close to the office.
- Annual on-site flu shots.
- Ping pong table on site.

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