Sr. Manager, Financial Planning & Analysis at ServiceTitan

| Greater LA Area
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Ready to be a Titan?

ServiceTitan is seeking an exceptional Senior Manager, Financial Planning and Analysis to join one of the fastest growing tech startups in Southern California, backed by the best VC firms in the SaaS space. This position will report to the Senior Director, FP&A and will enjoy a high level of executive visibility and impact to our rapidly-growing startup.

The ideal candidate will have exceptional analytical and problem-solving skills, and have a proven track record of providing superior financial and strategic decision-support to business leadership.

As a business partner to our Customer Success organization you will closely work with senior leadership. In this highly-visible position you will provide timely financial insights and outlook in order to make the most informed operating and strategic decisions for our Company.

We value strategic and analytical insight, at all levels of the organization, and will depend on your work to achieve the extraordinary! You will be empowered to challenge the status quo, dream big and have a massive impact.

What You'll Do:

  • Act as the primary business partner to the SVP of Customer Success and his directs and provide financial leadership across headcount planning, budgeting, forecasting, and long-range planning

  • Advise business leaders on opportunities and risks impacting business performance and monitor performance relative to our strategic operating plans

  • Establish robust frameworks to streamline decision-making and ensure financial objectives such as gross margins and cost efficiencies are realized

  • Partner closely with our Revenue Operations and HR business partners

  • Manage processes related to month-end and quarter-end close, including accruals, variance analysis and insights as well as management reporting

  • Promote thought leadership in process improvement to scale forecasting and reporting tools, procedures, and methodologies

  • Assist in the preparation of monthly and quarterly internal and external reporting packages

  • Manage and develop 1+ direct reports

 

What You'll Bring:

  • 7+ years of experience in FP&A, corporate finance, investment banking, management consulting or public accounting at a top firm

  • Strong FP&A experience/knowledge ideally from working with go-to-market teams

  • 4-year degree in relevant field with strong academic performance, MBA preferred

  • Candidates are required to be highly analytical and strong, effective communicators 

  • Must display initiative in anticipating and exceeding the business demands of senior-level business managers. He/She must thrive in a fast-paced environment and exhibit the highest personal and professional standards of integrity and ethics.

  • ServiceTitan is fast-growing with a flat organizational structure, which means that employees are often asked to perform tasks with a range of difficulties. Candidate must be motivated, disciplined, flexible and be able to work effectively autonomously.

  • Prior people management experience

  • Superior proficiency with Excel and complex financial modeling

  • Experience with financial planning, ERP and other business systems such as Adaptive Planning, Anaplan, Workday HCM and Financials, Intacct, Salesforce

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans. 

  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

  • Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
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    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
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    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
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    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
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    • MailChimpEmail
    • MarketoLead Gen

Location

Our office is located in a buzzy, vibrant neighborhood with access to great restaurants and bars. Think small-town vibe with big-city amenities.

An Insider's view of ServiceTitan

How do you collaborate with other teams in the company?

I usually prefer communicating and collaborating via slack or emails, but if I am looking for a rapid solution then I would walk over to them.

Dave Avetikyan

Data Engineer

What are some things you learned at the company?

I've been part of teams throughout my career, but here at ServiceTitan I've had a chance to collaborate in full with my colleagues. I've also learned new things about being accountable to your teammates, the power that transparency has in keeping teams together, and the benefits of being open and candid.

Jason Mulero

Senior Learning & Development Specialist

What makes someone successful on your team?

Empathy, determination, and resourcefulness!

You're the main point of contact for a complex, detail-oriented implementation schedule that has concurrent timelines and moving parts. You need to be cool and collected in the face of high-stress situations, all while delivering an excellent customer experience.

Kathy Chang Sercu

Sr. Manager, Enterprise Implementation

What are ServiceTitan Perks + Benefits

ServiceTitan Benefits Overview

We are committed to supporting our Titans through different stages of life.

Young and early in your career? You are going to love our 401(k) employer match, pet insurance, financial planner access, and that we pay 100% for your health, dental, and vision insurance.

Looking to grow your family? We got you covered with benefits ranging from adoption assistance up to $20,000, a 6-month smart bassinet rental, an allergy prevention program for babies, and paternal leave of 100% pay for up to 16 weeks (in addition to any disability or state paid family leave!).

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
ServiceTitan's incredibly generous health plan covers 100% of the cost and 80% for dependents.
Life Insurance
Pet Insurance
ServiceTitan offers Pet Insurance to our Titan pets.
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
ServiceTitan provides employees with a 401(k) matching plan. We match 6% of contributions up to 3% of an employee's annual gross pay.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
In addition to disability and state paid family leave, ServiceTitan offers 16-weeks of parental leave for the primary caregiver and 8-weeks of parental leave for the non-primary caregiver.
Flexible Work Schedule
Remote Work Program
Variable dependent on role.
Family Medical Leave
Adoption Assistance
We reimburse up to $20,000 for eligible adoption expenses and offer 16-weeks of parental leave for the primary caregiver and 8-weeks of parental leave for the non-primary caregiver.
Return-to-work program post parental leave
Company sponsored family events
ServiceTitan sponsors family oriented events multiple times per year.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Aside from our annual summer picnic and holiday party, we always make time to have happy hour with the team. In addition, we value team building, so we often take team offsites.
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available

Additional Perks + Benefits

We really listen to the feedback of our employees and want to make sure that each perk is thought out and mindful for everyone.

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