Sr. Business Systems Analyst at ServiceTitan (Remote)
Ready to be a Titan?
Join our dedicated team of experienced post-production Workday professionals and become part of our dynamic, fast-paced, HR transformation practice. We are currently seeking a Workday functional expert to deliver superior results to our internal customers. This individual will also be an integral part in the transformation and supporting of our Workday production support model.
What you'll do:
Execute the day-to-day activities of Workday production support and provide subject matter expertise on Workday best practices
Conduct sessions with customers to analyze business requirements and provide solutions to complex business problems
Identify strategies, risks, and options for recommending approaches towards meeting requirements for customers
Act as Workday functional expert with deep knowledge of current functionality, design concepts, touch points with HCM, Compensation, Recruitment, Payroll, and future product enhancements
Acts as the subject matter expert for supporting the existing Workday design concepts and pre-defined system configurations
Lead design review sessions with HR business users, Workday technical and functional resources at all levels, including owners of the specific work streams.
Create business requirements, system configuration and functional specification documents, test plans, test cases and input into development of user training and support documentation.
Work closely with other functional leads and the technical workstream to ensure a cohesive design and that cross-functional impacts are considered and mitigated.
Support the technical team on integration design between Workday and internal enterprise systems and external vendors.
Support the ETL process for mass data loads via EIBs
Support business users during testing of bug fixes and enhancements
What you'll bring:
- Between 3-5 years’ experience with Workday HCM configuration (certification is an advantage); with specialized knowledge in your subject domain (HCM, Compensation, Recruitment and Absence)
- Implemented Workday for 3+ projects.
- Attention to detail and the ability to see the big picture, pragmatic problem solver.
- Excellent planning, interpersonal and time management skills with a track record of following through on dedications.
- Solid understanding of Human resources function and business processes within a global and complex organization.
- Ability to challenge to clarify understanding
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.