We're looking for a data-driven analyst to help drive the effectiveness and success of our Sales Development team via insights. This is an opportunity to build strong partnerships with Sales Development leaders as well as create best practices that enable us to efficiently grow revenue. This person will be a passionate, hard-working professional with proven analytical, problem solving, strong critical thinking, and technical skills, with ability to work independently in a dynamic and fast paced environment.

As our Sales Ops Analyst, you will: 

• Develop and implement Salesforce and Tableau reporting infrastructure to help support the business in driving efficiency and revenue growth
• Monitor dashboards daily and communicate actionable insights to Operations and Sales leaders to guide short- and long-term execution of targeted goals
• Conduct routine data governance compliance and exception reporting to current systems and workflows alongside Systems and Operations team members
• Work with cross-functional teams including Sales, Marketing, and Business Development
• Ensure that all information solicited in the sales funnel meets data governance requirements and conduct routine data governance compliance reports
• Produce KPI reports and dashboard with alerts and triggers that convey the current health of the sales funnel
• Work closely with business partners on Weekly, Monthly, and Quarterly Business Review materials, in a timely manner

To be successful in this role, you'll need: 

• BS/BA in Business Administration, Finance, or related field, required
• 2+ years of relevant experience in similar role, required
• 2+ years of advanced Excel usage including modeling required 
• 1+ years of Salesforce.com usage and reporting experience, required
• Experience in Tableau strongly preferred
• Operations, Business Analytics or Finance experience in SaaS or Start-up environment, preferred
• Understanding of fundamental logic (IFs, ANDs, and ORs)
• Strong understanding of Financial and operational SaaS KPIs and other Key Metrics, preferred
• Excellent written and verbal communication and listening skills along with the ability to effectively communicate with various audiences, such as fellow individual contributors, team managers, and executive leadership
• Ability to effectively prioritize and manage recurring or ongoing tasks, one-off projects and on-demand requests
• Self sufficient, forward and critical thinking, self-starting problem solver, and work with little direct supervision

Why ServiceTitan?

1. Work/Life Balance: flexible work schedule, flexible PTO, parental leave 
2. Health & Wellness: company-paid medical/visual/dental insurance, 401(k) retirement plan with company match, lunch provided everyday, fully-stocked kitchens, weekly meditation, wellness rooms, discount on Classpass
3. Enrichment: professional development workshops, diversity charter groups, an orientation program, career pathing opportunities

Equal Opportunity Employer

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great - and there's always room for more.

Life at ServiceTitan 

http://instagram.com/lifeatservicetitan | https://www.themuse.com/profiles/servicetitan | https://www.builtinla.com/company/servicetitan-inc

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and grow their business. ServiceTitan's end-to-end solution for the multi-billion dollar residential home services industry includes CRM, intelligent dispatch, custom reporting, marketing automation, mobile solution for field techs, and accounting integration with Intacct and QuickBooks. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is the preferred software for hundreds of the world's most successful plumbing, HVAC, and electrical companies. For more information about ServiceTitan, visit www.ServiceTitan.com.

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