Ready to be a Titan?
With over a 100 thousand technians on our platform, ServiceTitan is the leading software solution for contracting companies (electricians, plumbing, hvac ...).
ServiceTitan is looking for an amazing data science manager to take our business' growth and revenue to the next level and further accelerate our transformation of the Home Service industry.
In this role, you will lead the delivery of data science solutions to support our customer acquisition strategy, partnering with sales and marketing teams to identify opportunities to build and improve machine learning models
What You'll Do:

• Lead and grow a team of great data scientists and machine learning engineers to support our customer acquisition strategy
• Partner with internal sales and marketing teams, own the end to end delivery of data science and analytics projects
• Develop and improve predictive models to support our sales and marketing teams, leverage insights gained from data into actionable business recommendations
• Investigate new opportunities using machine learning, data science, statistics or analytics to improve the effectiveness of our customer acquisition efforts

• Coach and mentor team members, promote adoption of cutting edge analytics, implement innovative quantitative research tools, mentor others in the latest statistical methods
• Champion and execute long-term strategic projects that grow ServiceTitan's platform in the Home Service industry

What You'll Need:

• MS/Ph.D in Statistics, Applied Mathematics, Economics, Engineering, or similar quantitative discipline required. Ph.D preferred
• 8+ years experience as a data scientist, 2+ years previous experience as a manager
• Previous experience with sales and/or marketing data science and analytics such as lead scoring, marketing attribution and media mix models, price optimization, etc..
• A proven track record of using advanced data solutions to produce effective business results
• Previous experience deploying and maintaining data science models in production
• Strong coding skills in Python, expertise in SQL, previous experience with big data systems
• Great communication skills including communicating complex concepts to business stakeholders
• A passion for discovery, problem solving and groundbreaking technology

Be Human With Us:
Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.
What We Offer:
When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.