Director - Data Analytics and Insights at SimplePractice

| Greater LA Area
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About You

Your passion is using data and research to understand and shape user behavior. One of your core competencies is transforming data into a story that informs both high level strategy and tactical decision-making. You understand the importance of integrating user research and analytics into a single, powerful set of actionable insights. You are excited by the opportunity to shape and grow our team, teaching them how to influence and inform strategy and decision-making across the company.

About the Job

SimplePractice is the future of practice management. We’re at the forefront of making it simple for clinicians to run and grow their practices and growing quickly. We’ve built the highest-rated practice management software and we’re on track to become the market leader.

We are looking for a Director of Data Analytics and Insights to build upon our existing data practice and use those insights to inspire creativity in other team members. You will lead both Data Science Analytics and User Research professionals as they use research and analysis to inform strategy and decision-making across the company (business operations, finance, marketing, product, engineering, customer support, and leadership).

Responsibilities
  • Set the vision and drive the overall roadmap for a team focused on measurement, analysis, visualization, and storytelling across data science analytics and user research
  • Ensure analytics and insights are actionable for cross-functional teams
  • Partner closely with product, engineering, and design teams to drive new insights and product ideas into the development lifecycle
  • Manage, coach, and hire a team of data scientists for analytics and user research
  • Take on the role of organizational thought leader for how to best use data and research insights to guide decision-making

Requirements
  • 8+ years industry experience
  • Master’s degree or PhD in Computer Science, Statistics, Applied Math, or related field
  • 4+ years experience in leading, hiring and managing a team
  • Excellent communication skills 
  • Self-starter with the ability to work independently and take initiative. Ability to translate ideas and business requirements into business solutions
  • Strong analytical skills; ability to analyze raw data, draw conclusions, and develop actionable recommendations
  • Strong background/experience with ETL, data mining, statistical analysis, data processing with large amounts of data
  • Strong understanding and ability to operate with SQL and modern data warehouses (Redshift, BigQuery, Snowflake, etc.)
  • Experience with data visualization tools/dashboard development (e.g., Google Data Studio, Tableau, etc.)
  • Thorough understanding of Master Data Management, Automated Data Quality
  • Experience designing data warehouses, databases, & data schemas
  • Experience working with data at a SaaS company

Nice To Have
  • Understanding and ability to operate with systems and tools including Kafka, Pandas, Spark, TensorFlow, PyTorch
  • Experience owning a data practice and implementing product roadmap(s)
  • Personal interest in machine learning and AI systems

California Job Applicant Privacy Notice
 
Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). 
Please note that when you submit your resume or application materials to us for employment purposes, we may collect the following categories of personal information about you: 
  • Identifiers (e.g., name, address, email address, and phone number); protected characteristics (e.g., sex, gender, age, citizenship, disability status, and veteran status); professional or employment-related information (e.g., employment history, educational background, certificates and licenses, work eligibility information and other information obtained from your resume, cover letter, your responses to our application questions, background check forms, and your references); other personal records (e.g., signature, photograph, and criminal background information); and inferences drawn from personal information collected (e.g., creating a profile that reflects your abilities and aptitudes).
We collect the above categories of personal information for the following business purposes:
  • To perform recruitment and hiring services; to manage the workforce; to comply with federal and state laws, and to maintain security (e.g., to detect and prevent against security risks and incidents, to prevent against fraudulent or illegal activity, and to ensure compliance with our company policies and procedures). 
For more information about our privacy practices, please visit our Privacy Policy or contact us at [email protected]

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • KotlinLanguages
    • EmberLanguages
    • ReactJSLibraries
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • HotjarAnalytics
    • PeriscopeAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • Pivotal TrackerManagement
    • WordpressCMS
    • BaseCRM
    • MailChimpEmail
    • SendGridEmail
    • OutboundEmail

Location

Walking distance to great restaurants, coffee shops, and shopping centers. Plus, abundant parking and close to the Metro Expo.

An Insider's view of SimplePractice

What’s the vibe like in the office?

Everyone is really kind and hard-working in a way that pushes you to do your best. We always strive to have clear communication so that politics and games don't factor into daily work. It really does feel like we're on the same team, working towards common goals. I go home every night proud of what I've accomplished.

Emily

Lead Visual Designer

How do you collaborate with other teams in the company?

Although not always possible, I'm old school and try to have in person interactions with other team members whenever I can. Developing an understanding of what other department goals are has also helped me build relationships with others as a way to see we are all supporting one common company mission.

Cate

Training Manager

What are some things you learned at the company?

I've learned that the projects that are meaningful to me most are the ones that seem small in scope and design effort, but truly add a lot of value to our customers daily lives. To be able to see the tangible effects these project have for the customer is extremely rewarding.

Jeff Doan

Director of Growth Design

What projects are you most excited about?

I have the opportunity to execute special projects focused around our partnerships. These projects include creating marketing campaigns to highlight product features and initiatives, establishing and maintaining partnerships, launching new channels of communication, and so much more!

Deepa

Partnerships Manager

What are SimplePractice Perks + Benefits

SimplePractice Benefits Overview

We take care of the people who take care of our customers.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Promote from within
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