Director - Data Analytics and Insights

| Greater LA Area
About You
Your passion is using data and research to understand and shape user behavior. One of your core competencies is transforming data into a story that informs both high level strategy and tactical decision-making. You understand the importance of integrating user research and analytics into a single, powerful set of actionable insights. You are excited by the opportunity to shape and grow our team, teaching them how to influence and inform strategy and decision-making across the company.
About the Job
SimplePractice is the future of practice management. We’re at the forefront of making it simple for clinicians to run and grow their practices and growing quickly. We’ve built the highest-rated practice management software and we’re on track to become the market leader.
We are looking for a Director of Data Analytics and Insights to build upon our existing data practice and use those insights to inspire creativity in other team members. You will lead both Data Science Analytics and User Research professionals as they use research and analysis to inform strategy and decision-making across the company (business operations, finance, marketing, product, engineering, customer support, and leadership).

Responsibilities
  • Set the vision and drive the overall roadmap for a team focused on measurement, analysis, visualization, and storytelling across data science analytics and user research
  • Ensure analytics and insights are actionable for cross-functional teams
  • Partner closely with product, engineering, and design teams to drive new insights and product ideas into the development lifecycle
  • Manage, coach, and hire a team of data scientists for analytics and user research
  • Take on the role of organizational thought leader for how to best use data and research insights to guide decision-making
Requirements
  • 8+ years industry experience
  • Master’s degree or PhDin Computer Science, Statistics, Applied Math, or related field
  • 4+ years experience in leading, hiring and managing a team
  • Excellent communication skills 
  • Self-starter with the ability to work independently and take initiative. Ability to translate ideas and business requirements into business solutions
  • Strong analytical skills; ability to analyze raw data, draw conclusions, and develop actionable recommendations
  • Strong background/experience with ETL, data mining, statistical analysis, data processing with large amounts of data
  • Strong understanding and ability to operate with SQL and modern data warehouses (Redshift, BigQuery, Snowflake, etc.)
  • Experience with data visualization tools/dashboard development (e.g., Google Data Studio, Tableau, etc.)
  • Thorough understanding of Master Data Management, Automated Data Quality
  • Experience designing data warehouses, databases, & data schemas
  • Experience working with data at a SaaS company
Nice To Have
  • Understanding and ability to operate with systems and tools including Kafka, Pandas, Spark, TensorFlow, PyTorch
  • Experience owning a data practice and implementing product roadmap(s)
  • Personal interest in machine learning and AI systems
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • KotlinLanguages
    • SwiftLanguages
    • ReactJSLibraries
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • AmplitudeAnalytics
    • HotjarAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • JIRAManagement
    • Pivotal TrackerManagement
    • WordpressCMS
    • BaseCRM
    • MailChimpEmail
    • OutboundEmail

Location

Walking distance to great restaurants, coffee shops, and shopping centers. Plus, abundant parking and close to the Metro Expo.

An Insider's view of SimplePractice

What’s the vibe like in the office?

Everyone is really kind and hard-working in a way that pushes you to do your best. We always strive to have clear communication so that politics and games don't factor into daily work. It really does feel like we're on the same team, working towards common goals. I go home every night proud of what I've accomplished.

Emily

Lead Visual Designer

How do you collaborate with other teams in the company?

Although not always possible, I'm old school and try to have in person interactions with other team members whenever I can. Developing an understanding of what other department goals are has also helped me build relationships with others as a way to see we are all supporting one common company mission.

Cate

Customer and Team Onboarding Lead

What are some things you learned at the company?

At SimplePractice, I’ve really learned how to take full ownership of my work. I get feedback from other colleagues, but I’m solely responsible for the vision and execution of web design. Having this level of control has made me a lot more confident.

Joe

Web Designer

What projects are you most excited about?

I have the opportunity to execute projects for the strategic initiatives and marketing departments. These projects include creating marketing campaigns to highlight product features and initiatives, establishing and maintaining partnerships, launching new channels of communication, and so much more!

Deepa

Senior Associate, Strategic Initiatives & Partnerships

What are SimplePractice Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
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