Data Engineer

| Greater LA Area
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Our Data Engineers receive projects and deadlines from several departments. The ability to own tasks, clearly communicate requirements, delays, completion and prioritize a constantly shifting schedule of deadlines is paramount.This work is highly critical to successfully building our company. It is the lynchpin of the sales and onboarding process. Data concerns are a blocker for most of our customers, so delivering high quality, highly accurate transfers is absolutely crucial and greatly appreciated by both our customers and our company.

ServiceTitan is looking for a Data Engineer to join our data team. Strong candidates will have solid command of the SQL, ETL operations, and SSIS packages in addition to very strong analytical and critical thinking skills. The most critical portion of the role is deconstructing and re-interpreting databases from other software to translate them into our database. It also includes support of existing, and development of new automated import methods. The candidate will work closely with cross departmental resources to ensure on time delivery of transferred data for customers adoption of ServiceTitan.

As our Data Engineer, you will: 

  • Map data from various legacy databases into the ServiceTitan platform, subsequently developing SQL scripts that will extract the information efficiently and accurately
  • Develop automated scripts to validate legacy database values and identify previously unmapped fields prior to loading them into the ServiceTitan platform
  • Apply feedback from customers and internal stakeholders on data import quality into previously developed extraction scripts
  • Discover opportunities to leverage information from legacy databases into the implementation process to avoid inquiring for additional information from customers
  • Establish quality working relationships with internal stakeholders
  • Contribute material input to go/no-go/continue decisions upon test completion

To be successful in this role, you'll need:

  • 2-5 years of experience with SQL Server 2008/2012/2014/2016
  • Advanced knowledge and experience in T-SQL, complex ETL tools and operations, and SSIS
  • Given the experimental nature of this job, we will require very tight compliance when it comes to data - we need to focus on learning
  • Strong analytical thinking skills
  • Expert level understanding of database and data model concepts
  • Vertical SaaS experience is highly desirable
  • Results and solution oriented - we want to know how we can win, not why we can’t
  • Ability to work independently and cross functionally

About ServiceTitan

ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses. For more information about ServiceTitan, visit www.ServiceTitan.com.

Perks & Benefits

1. Work/Life Balance: flexible work schedule, flexible PTO
2. Family-Friendly Benefits: extended parental leave, pregnancy support, 20k in adoption reimbursement, Snoo Smart Sleeper, back-up childcare credits, legal benefit, discounted pet insurance
3. Enrichment: ongoing learning culture with access to Linkedin Learning and professional development workshops, diversity charter groups, orientation program, career pathing opportunities, mentorship programs
4. Health & Wellness: company-paid medical/vision/dental/life insurance/disability, employer HSA contribution, free One Medical membership, care coordination support, 401(k) with company match, stipend for home office equipment/supplies, gym discounts, monthly cell phone stipend

Equal Opportunity Employer

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great - and there's always room for more.

CCPA Notice for CA Residents applying to Jobs at ServiceTitan

Please review the CCPA Notice here: ServiceTitan CCPA California Privacy Notice

Life at ServiceTitan 

http://instagram.com/lifeatservicetitan | https://www.builtinla.com/company/servicetitan-inc | https://www.themuse.com/profiles/servicetitan 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • MySQLDatabases
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail

Location

Our neighborhood is considered a "crossroads" and "gateway" city. We have suburban life on one side and city life on the other.

An Insider's view of ServiceTitan Inc.

How do you collaborate with other teams in the company?

I usually prefer communicating and collaborating via slack or emails, but if I am looking for a rapid solution then I would walk over to them.

Dave Avetikyan

Data Engineer

What are some things you learned at the company?

I've been part of teams throughout my career, but here at ServiceTitan I've had a chance to collaborate in full with my colleagues. I've also learned new things about being accountable to your teammates, the power that transparency has in keeping teams together, and the benefits of being open and candid.

Jason Mulero

Senior Learning & Development Specialist

What makes someone successful on your team?

Empathy, determination, and resourcefulness!

You're the main point of contact for a complex, detail-oriented implementation schedule that has concurrent timelines and moving parts. You need to be cool and collected in the face of high-stress situations, all while delivering an excellent customer experience.

Kathy Chang Sercu

Sr. Manager, Enterprise Implementation

What are ServiceTitan Inc. Perks + Benefits

ServiceTitan Inc. Benefits Overview

We are committed to supporting our Titans through different stages of life.

Young and early in your career? You are going to love our fully stocked kitchen, free lunch, 401(k) employer match, pet insurance, and that we pay 100% for your health, dental, and vision insurance.

Looking to grow your family? We got you covered with benefits ranging from adoption assistance up to $20,000, a 6-month Snoo Smart Sleeper rental, Ready, Set, Food! food allergy prevention, and paternal leave of 100% pay for up to 16 weeks (in addition to any disability or state paid family leave!).

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
ServiceTitan's incredibly generous health plan covers 100% of the cost and 80% for dependents.
Life Insurance
Pet Insurance
ServiceTitan offers Pet Insurance to our Titan pets.
Wellness Programs
ServiceTitan partnered with Fitspot to bring onsite massages and exercise activities to the office
Retirement & Stock Options Benefits
401(K)
401(K) Matching
ServiceTitan provides employees with a 401(k) matching plan managed by Empower. We match 6% of contributions up to 3% of an employee's annual gross pay.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
In addition to disability and state paid family leave, ServiceTitan offers 16-weeks of parental leave for the primary caregiver and 8-weeks of parental leave for the non-primary caregiver.
Flexible Work Schedule
Remote Work Program
Our remote work program allows employees to work remotely 1 day per week.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
We reimburse up to $20,000 for eligible adoption expenses and offer 16-weeks of parental leave for the primary caregiver and 8-weeks of parental leave for the non-primary caregiver.
Return-to-work program post parental leave
Company sponsored family events
ServiceTitan sponsors family oriented events multiple times per year.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Aside from our annual summer picnic and holiday party, we always make time to have happy hour with the team. In addition, we value team building, so we often take team offsites.
Free Daily Meals
ServiceTitan offers free breakfast, lunch, snacks, and drinks everyday. Our kitchens are fully stocked!
Game Room
Stocked Kitchen
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available

Additional Perks + Benefits

We really listen to the feedback of our employees and want to make sure that each perk is thought out and mindful for everyone.

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