Compliance Analyst

| Greater LA Area
Title: Healthcare Compliance Analyst 
Department: Infrastructure, Security and Compliance 
Hourly Rate/Salary: DOE
Location: Los Angeles, CA
Full-Time Entry to Midlevel Position

Description
 
SimplePractice is the future of health and wellness practice management. We’re at the forefront of making it simple for clinicians to run and grow their practices and growing quickly. We’ve built the highest-rated practice management software and we’re on track to become the market leader.
 
We are looking for a Compliance Analyst with strong critical thinking skills who thrives in a fast-paced environment to support our growing Infrastructure, Security and Compliance Team. 
 
Under the supervision of the Compliance Manager, you will be responsible for developing expert understanding of the SimplePractice application, providing excellent customer service to SimplePractice customers, and supporting an industry-leading security and compliance program.

Duties and Responsibilities:
  • Daily compliance validation of new customers on the SimplePractice platform
  • Serve as the primary liaison between the Compliance and Customer Success teams regarding HIPAA and other regulatory matters
  • Work with the Compliance Manager to identify fraud patterns and develop internal fraud program
  • Assist with the development of information security policies and procedures
  • Actively assist with HITRUST and PCI certification efforts
  • Keep up to date with relevant compliance changes and updates
  • Administer and help maintain education solution for education, training and awareness programs at SimplePractice
  • Work with the Compliance Manager to optimize the vendor management process
  • Actively participate in the internal audit program and ensure compliance from all teams
  • Work with the Compliance Manager to expand current risk management plan and implement appropriate changes
  • Participate in the implementation of CCPA

Qualifications: 
  • Bachelor’s degree (or equivalent), preferably with a focus on life sciences, healthcare, business, technology or STEM 
  • Ability to provide excellent customer support
  • Quick learner with enthusiasm for healthcare compliance
  • Ability to work in a fast-paced environment
  • Motivated, enthusiastic and dependable self-starter
  • Ability to work both individually and in a team setting
  • Basic understanding of privacy and security terms
  • Knowledge of productivity tools 
Optional Qualifications:
  • Prior knowledge of HIPAA, PCI, CCPA, GDPR or other regulatory frameworks
  • Basic understanding of database technologies 
  • Interest in the health and wellness compliance space

About SimplePractice: 
We build software that helps health & wellness professionals run their private practice. We’ve helped thousands of professionals by offering intuitive, user-centric software that’s totally focused on running a business and helping patients. That’s what our customers care about so that’s all we care about. We know this because we value relationships and constantly speaking with customers is the only way to deliver a great product. We’re a growing startup founded by a successful entrepreneur who was a therapist himself at one point in his career.
California Job Applicant Privacy Notice
 
Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). 
Please note that when you submit your resume or application materials to us for employment purposes, we may collect the following categories of personal information about you: 
  • Identifiers (e.g., name, address, email address, and phone number); protected characteristics (e.g., sex, gender, age, citizenship, disability status, and veteran status); professional or employment-related information (e.g., employment history, educational background, certificates and licenses, work eligibility information and other information obtained from your resume, cover letter, your responses to our application questions, background check forms, and your references); other personal records (e.g., signature, photograph, and criminal background information); and inferences drawn from personal information collected (e.g., creating a profile that reflects your abilities and aptitudes).
We collect the above categories of personal information for the following business purposes:
  • To perform recruitment and hiring services; to manage the workforce; to comply with federal and state laws, and to maintain security (e.g., to detect and prevent against security risks and incidents, to prevent against fraudulent or illegal activity, and to ensure compliance with our company policies and procedures). 
For more information about our privacy practices, please visit our Privacy Policy or contact us at [email protected]

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Technology we use

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Location

Walking distance to great restaurants, coffee shops, and shopping centers. Plus, abundant parking and close to the Metro Expo.

An Insider's view of SimplePractice

What’s the vibe like in the office?

Everyone is really kind and hard-working in a way that pushes you to do your best. We always strive to have clear communication so that politics and games don't factor into daily work. It really does feel like we're on the same team, working towards common goals. I go home every night proud of what I've accomplished.

Emily

Lead Visual Designer

How do you collaborate with other teams in the company?

Although not always possible, I'm old school and try to have in person interactions with other team members whenever I can. Developing an understanding of what other department goals are has also helped me build relationships with others as a way to see we are all supporting one common company mission.

Cate

Customer and Team Onboarding Lead

What are some things you learned at the company?

I've learned that the projects that are meaningful to me most are the ones that seem small in scope and design effort, but truly add a lot of value to our customers daily lives. To be able to see the tangible effects these project have for the customer is extremely rewarding.

Jeff Doan

Senior Product Designer

What projects are you most excited about?

I have the opportunity to execute projects for the strategic initiatives and marketing departments. These projects include creating marketing campaigns to highlight product features and initiatives, establishing and maintaining partnerships, launching new channels of communication, and so much more!

Deepa

Senior Associate, Strategic Initiatives & Partnerships

What are SimplePractice Perks + Benefits

SimplePractice Benefits Overview

We take care of the people who take care of our customers.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Promote from within
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