Cyber Security Exposure Response Lead

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

Exposure Response team and overall work scope

• The team operates within a newly established Exposure Management function in the broader cybersecurity organization, focused on modernizing how the enterprise identifies, prioritizes, and mitigates security vulnerabilities shifting from traditional patch approaches to a more strategic focus on true business risk and exploitability
• Exposure Response aligns more closely with security operations than traditional vulnerability scanning. The team evaluates newly disclosed CVEs, zero-days, KEVs, and critical exposures; determines enterprise impact; continuously refines scope; coordinates remediation; and drives events toward risk reduction.
• The role: Senior hands-on technical operator responsible for protecting the enterprise from critical vulnerability and exposure risk. This role combines advanced technical investigation, threat-hunting and incident-response techniques, Incident Command, cross-functional coordination, and analyst development. When investigation identifies potential or active compromise, the Lead engages the appropriate SOC and Incident Response teams and provides the technical context needed to support their response

This isn't a traditional vulnerability scanning role. You'll work in situations where the answer may not yet be known, the scope may change as evidence emerges, and timely technical judgment matters.

Coverage & Working Model

• We're hiring three Security Exposure Response Leads aligned to U.S. operating-day coverage: East, Central, and  West
• Each Lead will generally work 8:00 a.m. to 5:00 p.m. in their respective time zone, allowing active exposure events to transition from East to West as the operating day progresses.
• Exposure Response operates as one team. Active investigations may be handed over from one coverage period to another so investigation, decision-making and remediation can continue without losing momentum.
• The broader operation supports a 24/7/365 response model. The positions will participate in an on-call rotation, and critical events may occasionally require work beyond normal hours.

Key Accountabilities

• Hands-On Exposure Investigation : Investigate newly disclosed CVEs, zero-days with unknown scope or impact, KEVs, actively exploited vulnerabilities, and critical exposures. Correlate security and technology data, test hypotheses, identify affected assets, and continuously refine scope and impact as new information becomes available.
• Incident Command: Lead fast-moving exposure events and serve as Incident Commander when appropriate. Make timely decisions with incomplete information, establish priorities, coordinate parallel workstreams, continuously track actions and decisions, and refine scope, impact, and response as the event evolves.
• Response Coordination and Escalation: Coordinate across technology and security teams to establish ownership, drive remediation, resolve blockers, maintain momentum, and escalate conditions that threaten timely risk reduction. Engage SOC and Incident Response when findings indicate potential or active compromise.
• Technical Leadership and Development: Provide hands-on coaching and training to develop analysts, strengthening capabilities in exposure investigation, threat hunting, investigative analysis, scope development, case management, escalation, and operational decision-making.
• Operational Continuity: Maintain clear operational awareness and documentation of active events, including scope, findings, decisions, ownership, remediation status, blockers, and unresolved questions. Provide structured handoffs across coverage periods to maintain continuity and momentum.

Qualifications

Required

• 5+ years of cybersecurity or technology operations experience involving technical investigation, coordination, escalation, and resolution.
• Demonstrated ability to lead or coordinate high-priority, fast-moving operational events and make sound decisions with incomplete or changing information.
• Strong hands-on technical and investigative skills, with the ability to correlate multiple data sources, test assumptions, establish scope and impact, and determine required actions.
• Ability to coordinate across technical teams without direct authority and drive issues toward resolution.
• Experience mentoring, training, or providing technical guidance to developing analysts.

Preferred

• Experience in Security Operations, Incident Response, Threat Hunting, network operations, infrastructure operations, or another high-tempo technical operations environment.
• Experience applying threat-hunting or incident-response investigative techniques to events where scope and impact evolved during the investigation.
• Experience leading significant security or technical events, including Incident Command.
• Familiarity with enterprise vulnerability, endpoint, cloud, asset, network, or exposure-management technologies.

You don't need experience with a specific security product or platform to be successful in this role. We're more interested in how you investigate, connect technical evidence, make decisions, and drive complex issues toward resolution.

What Makes This Opportunity Different

This is a role for someone who enjoys operating between vulnerability management, threat hunting, security operations and incident response.

Rather than simply identifying vulnerabilities and handing them off, you'll stay close to the problem: investigating what an emerging exposure means to the enterprise, developing the scope, coordinating the response, and helping drive it toward measurable risk reduction.

If you enjoy technically ambiguous problems, can move comfortably from deep investigation to coordinating multiple teams, and are energized by helping others become stronger security practitioners, this is an opportunity to have meaningful influence on how critical cyber exposures are handled

Skills

Compensation

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

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Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

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