The Customer Success Manager will manage customer relationships, optimize workflows with CRM tools, and support marketing efforts through creative design and exceptional service.
This is a remote position.
Position: Customer Success Manager
Compensation: $5–$10 per hour (depending on experience)
Hours: Full-time (40 hours per week)
Location: Philippines
About Us:
Apex Capital Group is a leading real estate firm specializing in property acquisition, property disposition, construction, and management. We pride ourselves on our innovative approach to real estate and our commitment to delivering exceptional value to our clients and stakeholders.
Job Description:
The Customer Success Manager manages customer relationships, optimizes workflows through CRM tools, and supports marketing efforts. This role also involves providing exceptional service, designing creative materials, and executing campaigns. Must have experience with social media marketing and growing an audience.
Key Responsibilities:
- Manage and optimize customer workflows using Go High Level CRM.
- Assist in creating and managing course content on Thinkific.
- Provide exceptional customer service to address inquiries and issues.
- Design marketing materials and social media content using Canva.
- Collaborate with the marketing team to execute campaigns.
Requirements
Minimum Qualifications:
- CRM Expertise: At least 3 years of experience using Go High-Level CRM.
- E-learning Platforms: At least 3 years of experience using Thinkific.
- Customer Service: At least 3 years of customer service experience.
- Marketing Experience: Proven background in marketing strategies and execution.
- Design Skills: Proficiency in using Canva for creating visually appealing content.
- Additional Skills: Strong communication, problem-solving abilities, and time management skills.
Benefits
What We Offer:
- Competitive pay ($5 - $10/hour) depending on experience.
- Full-time, 40 hours per week, with a flexible remote work environment.
- Opportunity to work with global clients in a fast-paced industry.
- Room for professional growth and career advancement.
Similar Jobs
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage strategic public-sector customers using the Samsara IoT platform to drive adoption, safety, efficiency, and sustainability. Create joint success plans, run executive business reviews and workshops, recommend workflow changes, mentor CSM and support teams, and coordinate cross-functional stakeholders to remove barriers and deliver business value.
Top Skills:
AppsIotSamsara PlatformVehicle TelematicsVideo-Based Safety
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Manage a large portfolio of payroll customers to prevent churn, drive renewals and expansion, resolve technical escalations, deliver adoption trainings, advocate product improvements, and partner cross-functionally to improve payroll and tax workflows and customer outcomes.
Top Skills:
Ai ToolsChilipiperCore PosEmployee CloudGoogle SuiteMS OfficePayroll SoftwarePos SoftwareSalesforce CRMSlack
Healthtech
Manage end-to-end customer onboarding and implementations, including data feed and integration configuration. Build strategic stakeholder relationships, provide reporting and analytics, drive adoption and measurable outcomes, advocate customer needs internally, optimize processes, and collaborate cross-functionally to manage revenue and strategic initiatives for assigned accounts.
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
