Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries, franchises restaurants under Applebee's Neighborhood Grill + Bar®, IHOP® and Fuzzy's Taco Shop® brands. With over 3,500 restaurants combined in 18 countries and 354 franchisees as of December 31, 2023, Dine Brands is one of the largest full-service restaurant companies in the world. For more information on Dine Brands, visit the Company's website located at www.dinebrands.com.
The Role:
This position is crucial for ensuring the smooth operation and compliance of franchise transactions. By maintaining data integrity, handling sensitive information, and assisting franchisees, the individual supports the organization’s overall efficiency and regulatory adherence.
Responsibilities:
- Work with the Development Department to process documentation for sales and/or assignments.
- Prepare Franchise Review Committee agendas and summaries.
- Process renewals franchise requests.
- Responsible for analyzing and tracking compliance issues.
- Maintain data integrity by ensuring that internal tracking systems are updated timely and accurately.
- Process proposed transactions within Service Level Agreement timelines.
- Prepare executive summaries to support transaction approval process.
- Draft notification letters and various correspondence to franchisees. This would include both form letters and those letters that would need to be created.
- Assist Franchisees to timely process their applications. A significant percentage of this would be by phone; therefore, the person must have excellent communication skills.
- Base salary target 75-85k depending on experience
Skills & Requirements:
- Salesforce Administration or experience working within Salesforce a strong plus.
- Tech-savvy and highly proficient in Microsoft office applications.
- Ability to multi-task in a fast-paced, high-volume environment.
- Strong focus on inter-departmental collaboration and working in a team setting.
- Meticulous organizational skills and excellent written and oral communication skills.
Equal Employment Opportunity Statement
Dine Brands Global strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other status protected by federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act and/or other applicable laws and regulations in other jurisdictions.
Dine Brands reviews criminal history in connection with a conditional offer of employment. The following is a list of all material job duties which Dine Brands reasonably believes that criminal history may have a direct, adverse, and negative relationship, potentially resulting in the withdrawal of a conditional offer of employment: conduct necessary due diligence on business opportunities and transactions; analyze and handle franchisees’ personal and financial information; and facilitate frequent and close interactions with franchisees and franchisee employees.
For information on how we collect and use your personal information, please visit our Applicant & Employee Privacy Notice.
Dine Brands Global Pasadena, California, USA Office
10 W Walnut St, , Pasadena, California , United States, 91103
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