Legal Operations, Contract Management

Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.

In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.

The Legal Operations, Contract Management role is responsible for building and operating world‑class contracting processes, tools, and enablement at Notion. You will serve as the connective tissue across Legal, Sales, Procurement, Finance, Security, and Business Technology to deliver a scalable, data‑driven contract lifecycle that accelerates the business while managing risk. Reporting to Notion’s Head of Legal Operations, you will own our CLM program end‑to‑end, drive operational excellence, and lead cross‑functional initiatives that improve speed, quality, and compliance.

• Own and administer the contracting lifecycle management (CLM) platform, project management, intake requests, and related legal tooling, in close partnership with the Commercial Legal and Procurement teams.

• Design, implement, and continuously improve intake, triage, and routing workflows with clear SLAs, queues, and escalation paths for Sales and Procurement support.

• Build self‑serve capabilities including template libraries, dynamic clause playbooks, guidance, and automated approvals to reduce cycle times and increase consistency.

• Lead the AI contract review program and other automation initiatives. Define use cases, quality thresholds, and feedback loops. Measure impact and drive adoption.

• Define and report KPIs and leading indicators across the contract lifecycle. Use data to identify bottlenecks, propose experiments, and land improvements.

• Partner with Business Technology to integrate CLM with upstream and downstream systems.

• Develop and maintain contracting playbooks for vendor and customer agreements including SaaS, technology, professional services, nondisclosure, and other commercial agreements.

• Establish governance for terms, clause ownership, and change control. Drive periodic updates such as terms of service refreshes and template versioning.

• Create and maintain a single source of truth for all things contracts in Notion, including enablement materials, FAQs, and process maps.

• Develop and maintain standardized processes to streamline contract workflows.

• Manage cross‑functional programs such as workflow change management, repository implementation and migration, and controls for compliance and audit readiness.

• 7+ years in contracting operations or legal operations with heavy ownership of CLM programs. At least 2 years in a SaaS environment.

• Strong contract operations expertise with the ability to translate risk positions into scalable processes, playbooks, and self‑serve tooling.

• Hands‑on experience with CLM administration and configuration, ideally Ironclad, plus adjacent tools such as e‑signature and ticketing.

• Demonstrated ability to design and optimize workflows end‑to‑end, including intake, approvals, and system integrations.

• Data fluency. Comfortable defining metrics, building dashboards, and using data to drive prioritization and change management.

• Excellent written communication and business writing skills, with clear, concise enablement materials for non‑legal audiences.

• Strong stakeholder management skills with experience training Sales, Procurement, and other cross‑functional partners.

• Familiarity using Notion for documentation, workflow building, and automation.

• Demonstrated interest in artificial intelligence solutions application in a work setting.

• Implemented or migrated a CLM at a rapidly scaling company, including template governance and clause library design.

• Demonstrated success building legal document management processes for rapidly scaling organization

• Experience integrating CLM

• Familiar with Procurement workflow tools

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $150,000 - $180,000.

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