Head of Internal Communications

We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.

We've been working on this together since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do. We're passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide.

Notion is an in person company, and currently requires its employees to come to the office for two Anchor Days (Mondays & Thursdays) and requests that employees spend the majority of their week in the office (including a third day).

This is a role that has the ability to make an outsized impact at Notion by enabling our people to do their best work. You’ll work directly with our founders to distill their vision into stories and moments that inspire our global team. This isn’t just about writing updates — it’s about helping people feel connected to Notion’s mission, and making sure they feel seen through the stories we tell about their work internally.

It’s a creative role at heart. We believe in a “show, don’t tell” ethos — blending words, visuals, and experiences to spark clarity and connection. At the same time, you’ll be a trusted advisor who can navigate sensitive moments with discretion, empathy, and care.

You’ll be the single‑threaded owner of our Global All Hands and company wide announcements, and a key driver of how information flows across Notion — the right message, to the right people, at the right time, with the least noise. You’ll partner directly with founders and leaders, bringing crisp judgment and a creative hand when it matters most.

• Strategize & streamline: Develop and own our internal communications strategy with a focus on seeing around bends and keeping our whole team in the know and aligned around our strategic objectives. Shape Slack/Notion channel strategy — audiences, owners, posting standards, cadences — so the right messages reach the right people with less noise.

• Storytell: Whether it’s elevating employee stories, making executive announcements, or gathering everyone for a special event, you’ll guide and shape important narratives that ensure everyone at Notion is aligned on what matters most - our mission to help people build beautiful tools for their life’s work.

• Orchestrate: As a surgically organized person who’s cool under pressure, you could double as a production specialist. From pulling together our monthly company all-hands, regional Q&As, to stakeholder management to align on messaging, you have it covered.

• Partner with leadership: Support our founders and company leadership to navigate complex, sensitive matters with care and thought to ensure we always deliver an exceptional employee experience.

• Collaborate with, well, almost everyone!: Whether it’s our founders, project leaders, environment team, or new hires, you’ll partner with a wide range of Notinos and work across the organization as it scales.

• Engage: You are a people person who stays up to date on what’s going on in the world and who enjoys taking part in conversations across the org about the company and culture. Help us respond internally in a thoughtful way that aligns with our values and the change we want to see in the world.

• Measure & Evolve: Define a simple measurement framework (reach, comprehension, time-to-understanding). Share retros that make us better every month and experiment with new ways of telling stories - micro-video, audio recaps, live Q&As - so important messages reach people in formats that feel fresh and engaging.

• 10+ years of work experience, with 3-5 years managing internal communications, corporate communications or similar experience. This is not a managerial role.

• You are infinitely resourceful and don’t mind rolling up your sleeves and getting scrappy!

• Strong experience using Slack for internal communications (it’s our main communication tool), and preferred experience or familiarity with Notion (don’t worry, we’ll help you there!).

• Excellent verbal, written, and presentation skills; clear and warm communication style.

• Superb organizational skills, with experiencing triaging many requests and priorities in a high-volume, dynamic environment.

• A track record of work that required interpersonal sensitivity, empathy, and understanding of DE&I.

• Experience with fast-paced change management, ideally at a high-growth company.

• Executive presence: you’ve been an enthusiastic and engaged partner to executive teams and people leaders.

• Strong execution mindset. We're moving fast and there is a lot to do every day.

• Creative production skills to help us reach our audiences through not just writing, but visual, video and audio communication.

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $200,000 - $235,000 per year.

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