Serve as the first point of contact for families in Shepherd Kids: manage weekend check-in, guest registration, lobby operations, recruit and schedule volunteers, track guest engagement and registrations, follow up with new families, and support events and administrative tasks to create welcoming experiences.
Do you love helping people feel welcomed, seen, and connected?
Shepherd Church is looking for a friendly, organized, and service-minded Connections Team Member to help create an exceptional experience for families and guests in Shepherd Kids. As the first point of contact for many families, you'll play a vital role in helping children and parents feel welcome during our weekend services and various events and making sure everyone feels valued and meaningfully connected.
The Ideal Candidate:
- Loves people and enjoys creating welcoming environments.
- Has a heart for children, families, and ministry.
- Communicates warmly and professionally.
- Can confidently interact with guests and answer questions.
- Is organized, detail-oriented, and dependable.
- Thrives in both team settings and independent work.
- Demonstrates a commitment to excellence and stewardship.
- Is proactive, flexible, and willing to serve wherever needed.
Qualifications:
- Strong interpersonal and communication skills.
- Comfortable learning and utilizing church management systems and administrative tools.
- Ability to recruit, coordinate, and care for volunteers.
- Strong organizational skills with attention to detail.
Key Responsibilities:
- Serve as the first point of contact for new families at Shepherd Kids.
- Oversee weekend check-in, guest registration, and lobby operations.
- Welcome families and answer any questions that come up.
- Work at and schedule additional support needed for all Shepherd Kids and Shepherd Youth events to ensure an exceptional experience for kids and their families.
- Recruit, schedule, and care for guest experience volunteers.
- Track guest engagement and first-time family registrations.
- Follow up with new families and help them get connected to Shepherd Church.
Schedule: Part-Time, Non-Exempt, Hourly; 15–20 hours per week
- Wednesday: 5:30 PM–7:00 PM (Shepherd Youth D-Groups)
- Saturday: 4:00 PM–7:30 PM (Shepherd Kids)
- Sunday: 7:45 AM–1:00 PM (Shepherd Kids)
- Additional weekday administrative hours (5–10 hours weekly)
- Additional evenings, weekday hours, Easter and Christmas services, and special events as required
If you're passionate about helping families feel welcomed, building meaningful connections, and creating outstanding guest experiences, we'd love to hear from you!
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