Compliance Pro

At Tax Processing Solutions, we are fueled by a passionate commitment to serve our clients and communities with empathy and integrity. Embracing a "Work Hard, Play Harder" philosophy, we aim to create a meaningful impact that extends beyond our local roots to communities across the United States and beyond. Our mission is to guide individuals nationwide through the tax resolution process with trust, compassion, education, and unwavering dedication.

We're on fire with growth— in 2024, our affiliated team at Tax Relief Advocates (TRA) skyrocketed to #756 on the Inc. 5000 list, ranking among America's fastest-growing private companies based on explosive percentage revenue growth over the last three years. We're not just growing; we're thriving—and that momentum creates endless opportunities for ambitious Compliance Pros like you to advance quickly in a high-impact role.

Ethics isn't just a buzzword— we've earned the prestigious BBB Torch Award for Ethics not once, but twice (2021 and 2024)—a rare honor awarded every three years for excellence in character, culture, customers, and community. Integrity drives everything we do at Tax Processing Solutions, and as a Compliance Pro, you'll be at the heart of delivering ethical, client-first resolutions.

Certified awesome to work for— by our own team! We're officially a Great Place to Work (with our close affiliate TRA boasting strong employee satisfaction ratings, where 85% of employees say it's a great place to work compared to 57% at typical U.S. companies), backed by real feedback. Our people trust their leaders, take pride in their impact, love collaborating, and feel the vibe is consistent—no matter your role, background, or title. 

As a Compliance Pro (Licensed Enrolled Agent CPA), you'll be the go-to expert resolving high-volume IRS compliance issues—duplicate assessments, unprocessed returns, ID theft cases, business compliance hurdles, and more. You'll gain invaluable experience speaking directly with the IRS and ACS, documenting every step clearly, and advancing cases toward resolution while learning the ins and outs of tax procedures under guidance.

As a Compliance Pro (EA/CPA) at TPS, you’ll analyze complex financial data, develop tailored tax resolution strategies, and work directly with the IRS to secure outcomes that transform clients’ financial futures. Your day-to-day will include:

• Communicating with the IRS over the phone to obtain or provide information needed to resolve a
  compliance issue
• Providing clear and actionable notations of calls, actions taken, and information needed
• Preparing professional and clear written correspondence to the IRS
• Holding 3-way calls between the taxpayer and the IRS as necessary to resolve compliance issues
• Conducting compliance calls to check if ID theft has cleared
• Conducting compliance calls to determine missing returns and filing requirements
• Contacting ACS to secure new copies of levy release paperwork
• Working with Accounts Management, Practitioner Priority Line, Automated Collections, and other
  IRS departments as necessary

• Active Enrolled Agent license or CPA.

• Active PTIN

• Strong analytical skills and attention to detail.

• Excellent communication and client-focused mindset.

• Established E-services account on IRS.gov

• Previous experience speaking with IRS is preferred but not required

With tax debt at an all-time high, there’s never been a better time to join the tax resolution field. At TPS, you’ll work with a team that’s passionate about advocating, educating, and empowering clients nationwide. Our unique strategies and relentless ambition create real results—and a rewarding career for you.

If you’re a skilled tax professional ready to make a meaningful impact, apply today! Submit your application and join TPS, where we empower clients through creative strategy, genuine empathy, and unrivaled integrity.