Community Marketing Manager

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine:

• Direct supervision of Marketing Team: interview, hire, and train employees; plan, schedule and assign work duties.  

• Motivate, reward, and provide disciplinary action when necessary.

• Maintain team production standards according to marketing performance metrics.

• Achieve minimum required monthly personal production as determined by site leadership and target performance metrics.

• Will include tour and package sale production.     

• Resolve issues pertaining to tour statuses, bookings, coding,  etc.

• Order and maintain departmental supplies (collateral material, uniforms, etc.)

• Prepare additional reports deemed necessary by management.

• Coordinate with marketing management regarding tour allotments available and potential tour flow.

• Ensure any pertinent information related to Marketing is properly and timely disseminated.

• Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies).

• Submit employee payroll corrections in timely manner.

• Utilize all technology platforms daily to enhance tour booking and package sales.

• Perform other related functions not listed.

Minimum Requirements and Qualifications

• High School Diploma, GED, or equivalent.

• Excellent verbal and written communication skills; must always maintain a high level of professionalism.

• Ability to effectively coach and motivate marketing agents.

• Provide exceptional customer service (i.e., must be able to communicate in a positive and effective manner).

• Ability to efficiently multi-task.

• Ability to negotiate effectively.

• Ability to TO/Close for marketing agents.

• Ability to recruit, train and develop.

• Ability to lead by example.

• Detail oriented and accurate.

• Ability to carry out responsibilities in accordance with the organization's policies and applicable laws.

• Demonstrated problem solving ability.

• Must be able to work flexible schedule which includes a rotating combination of days, nights, weekends, and holidays.

• Must be able to work independently.

• Ability to work in various indoor and outdoor venues in the valley including but not limited to festivals, hotels, concerts, and partner events.

Technical Skills

Maintain up to date knowledge on all company systems such as Journey & Workday.

Job experience

Two (2) years marketing/sales experience required, primarily in vacation ownership industry.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability

• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Compensation

Generally starting at $70,304 - $70,304 per year plus commissions and bonuses. The actual salary rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.