Community & Content Manager

Founded in 2005, iam8bit is a creative production emporium that has quietly redefined the entertainment industry, time and time again. Collaborating with a plethora of partners and narrative-busting IPs, iam8bit punctuates the importance of engaging with fans directly. By creating the video game industry's very first community events, the company injected the idea of experiential immersion into game and film marketing. iam8bit also played a crucial role in the vinyl renaissance, minting its first record in 2010, and is the industry leader in premium physical editions of top-tier games. 

In 2020, iam8bit evolved into financing and publishing games, including the smash hit Escape Academy and its upcoming sequel; Petal Runner, a love letter to Game Boy Color-era RPGs; and the chill vibes simulator Simpler Times. The company is based in Los Angeles and co-owned/co-creatively directed by Jon M. Gibson and Amanda White.

Iam8bit Presents is looking for a Community Manager to help support the development of content and community around our games. The ideal candidate loves indie games, has a deep understanding of player engagement, and can adeptly build community plans. We’re looking for someone who will represent the voice of our players, continuously inspect and improve processes, and foster constructive dialogue. We are a small team and looking for a resourceful problem-solver who is highly communicative, agile, and creative! This position reports to the Head of Games. 

RESPONSIBILITIES 

• Build a community of players around our games by establishing our presence on Reddit, TikTok, Discord, and Steam Community.
• Collaborate with Marketing and Publishing Manager, iam8bit Social Media Manager, and development teams on strategy bridging social & community, building campaigns around key marketing beats.
• Create content such as short-form videos, livestreams, community events, and more to engage and excite our community.
• Develop initiatives that celebrate player stories, creativity, and shared experiences within our games. 
• Work with QA, Production, and Marketing to communicate important updates to players such as patch notes, known issues, blog posts, etc. 
• Act as the public voice of our games, developing an authentic tone and relationship with our players.
• Support moderation and community health strategies that ensure all players feel safe, seen, and welcome.
• Build regular reporting (daily, weekly, and monthly) to share trends in community sentiment, engagement, and overall community well-being.
• Actively monitor, respond to, and report on community sentiment, establishing a feedback loop to production and marketing. 
• Support QA and Production with playtesting, recruiting players from our community as needed.
• Collaborate with QA to gather bug reports from players and communicate fixes.
• Support players with questions about our games, whether it is progression, achievements, development plans, features, etc. 

MINIMUM REQUIREMENTS

• 3-5 years of experience working in video game community or social media across mobile, PC, and/or console markets. 
• In depth knowledge of platforms such as Discord, Reddit, TikTok, Twitch, and Steam Community
• A natural people-person, easily able to form relationships with people from all backgrounds.
• Graphic design and video editing experience, proficient with tools such as Photoshop, Illustrator, Adobe Premiere, etc. 
• Experience using project management tools.
• Exceptional written & spoken communication skills. 
• Excellent planning, organization, and time management skills. 
• High attention to detail and able to juggle multiple projects at once. 
• Strong problem-solving and prioritization skills. 
• Able to demonstrate a high level of initiative, autonomy, and self-sufficiency. 

PREFERRED QUALIFICATIONS

• Bachelor's Degree in Graphic Design, Communications, Marketing, or similar field. 
• Has shipped at least one game.
• Bilingual in Mandarin.

This is a temporary part-time, non-exempt position with an anticipated base of $35-38 hourly DOE with an expectation of 24-30 hours per week through December 18, 2026. Core Office Hours are 9:00am-5:30pm, Monday - Friday. The position is fully onsite at our offices in Highland Park. 

EQUAL OPPORTUNITY EMPLOYER

iam8bit is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all employees.