Clinical Program Manager III

Established in 2000, A Minority Business Enterprise (MBE), LanceSoft Inc. is a pioneer in providing premium end-to-end Professional IT/Non-IT Contingent Workforce Solutions and IT Services to diverse clients across various domains.
Core Service Offerings
We offer a gamut of services across diverse domains, categories, skill sets with varying lengths of assignments, that include, but are not just limited to:
- Temporary Staffing
- Permanent Staffing
- Payrolling
- Recruitment Process Outsourcing (RPO)
- Back-office Services
- Application Design and Development
- Website Design and Development
- Program/Project Management
Our Domain Strength
With currently over 1000+ staff serving over 49 clients worldwide including “Fortune” companies, LanceSoft serves a wide array of industries including Healthcare/Pharma, Clinical/Medical Devices, Technology, Telecom, Retail and Distribution, Energy & Utilities, Banking, Finance, Insurance, Manufacturing, Automobile, Media, Transportation, and Government Sectors.
Geographic Coverage
LanceSoft is headquartered in Herndon, Virginia and has a network of branch offices across the US in Chicago (IL), Irving (TX), Basking Ridge (NJ), Atlanta (GA) and San Diego (CA). We also have an International footprint with two country offices in Canada (ON and BC) along with three delivery centers in India- Bangalore, Indore and Hyderabad to further help serve our clients better. We currently operate and recruit in 49 US states catering to diverse Contingent Workforce needs of our clients.
Awards and Accolades
Following are some of our awards and accolades in the US Contingent Workforce space:
- Manpower “Premier Vendor” – 2014
- Kelly’s “Supplier Innovation Award” – 2012
- Kelly’s “Supplier of the Year” Award – 2012 and 2011
- Kelly’s “Service Excellence Award” – 2010 and 2009
- “Stewardship Recognition” from Johnson & Johnson’s (J&J) Kelly Work sense program

Specialties

IT/Non-IT Contingent Workforce Services, Creative Solutions, Temporary/Permanent Staffing, Recruitment Process Outsourcing, Payrolling, Application Design and Development, Back-office Services, Program/Project Management, Website Design and Development

Title: Clinical Program Manager III

Location: Lake Forest – IL 60045

Duration: 12 Months

Role Description:
The Senior Program Manager has overall accountability for complex programs from concept through launch. The Senior Program Manager is responsible to ensure the Core Team as well as the Extended Team is on track following the established IDCP / Project plan. The Senior Program Manager is responsible for presenting issues, recommendations and updates to various governance bodies which consists of key decision makers, in regards to their programs. The Senior Program Manager also assists in developing various product line strategies.

Position Responsibilities

1. Provide leadership to cross-functional teams by defining clear, realistic goals; clear barriers to ensure team progress, and facilitate rapid decision-making.

2. Manage internal and external business partners to achieve common objectives.

3. Lead the program strategy development and Integrated Development and Commercial Plan (IDCP) / Project Plan at each stage gate to present to the various governance bodies. Generate analyses of timeline, resource, and budget information that facilitate scenario planning, contingency planning, risk assessment and decision-making.

4. Facilitate the management of resources in alignment with approved IDCP / Project plan. Foresee and directly handle project resource issues. Proactively raise personnel issues, such as performance directly with functional management.

5. Serve as a liaison with the various governance bodies, PDL, and the Core Project Team. The Senior Program Manager is expected to report team progress, highlight risks/returns, clarify issues, suggest recommendations, and present next stage IDCP / Project plan.

6. Organize and facilitate effective meetings. Identify and delegate action items, follow-up/track action items to resolution, update project plans & deliverables, and as required identify issues and ultimately resolve issues off-line (to ensure effective meetings at all levels).

7. Responsible for developing and maintaining project budgets and providing project updates and information to support the financial reporting cycles.

8. Monitors and tracks team performance metrics (time, cost and quality milestones) relative to endorsed project plan and prepares periodic management reports to communicate project performance.

9. Collects, analyzes, integrates, and maintains cross-functional deliverables (i.e. Integrated Project Plans).

10. Drives day-to-day Core Team activities to meet project milestones and keep functions on track.

11. Understand critical path activities and anticipates steps that may be bottlenecks .

12. Develops and executes communication plan to ensure effective and timely communication between the Core Team and functional management, senior management, governance bodies, and external partners.

ORGANIZATIONAL RELATIONSHIPS

Senior Program Manager is accountable to get the program started which includes identifying appropriate level of resources, gaining buy in from functional managers, setting up budgets, communicating key events and issues with recommendations and action plans. The Senior Program Manager is also accountable to the various governance bodies, Project Team and PDL for the project time lines, deliverables, and budget as defined in IDCP / Project plan. The Senior Program Manager has the authority to create cross-functional action plans, delegate tasks, and expect regular updates from functional team members with respect to their projects. The Senior Program Manager also is responsible to provide guidance to functional project team members to ensure goals are being met within the agreed upon IDCP / Project plan

EDUCATION AND EXPERIENCE

The incumbent should have experience with product development processes by having a minimum 7 years as a Program Manager or two years’ experience leading teams and 5 years as a project team member. Cross-functional experience across different areas such as R&D, Quality Assurance, Manufacturing Operations, Medical, Commercial, Clinical or Regulatory is preferred but not required. Fundamental knowledge of functions as related to their particular program assignments is essential. The incumbent should also have successfully demonstrated cross-functional leadership competencies (diligence, developing strategies, conflict-resolution, analysis, communication and business / organizational awareness) as well as project planning skills.

TECHNICAL SKILLS REQUIREMENTS

The incumbent should have a technical degree in a field that is related to the organizational needs of the particular unit assigned (i.e., drug, device, etc.). A bachelor's degree is a requirement and provided the incumbent has successfully demonstrated cross-functional project-planning and leadership skills, Masters degrees are not required, but are preferred. Formal Program Management training or certification preferred.

PHYSICAL POSITION REQUIREMENTS

The Senior Program Manager has full authority to act for the benefit of the project or program assigned within the agreed upon IDCP / Project plan. When conflicts across programs arise, the Senior Program Manager will try to resolve the conflict with his/her counterpart. If they cannot reach consensus, the conflict is elevated to the proper level for resolution.

The Senior Program Manager has the authority and ability to manage internal and external business partners.

Thanks and Regards
Dishant Nagar 
703-480-4117