Serve as a community-facing liaison to build and maintain relationships with referral sources, receive and coordinate hospice referrals, conduct community education and needs assessments, complete social work assessments and patient/family education, participate in IDT, bereavement, and QAPI activities, document care, and support in-service and continuing education programs.
Are you a Clinical Liaison who loves maintaining positive relationships with customers and referral sources within the Community?
Join our growing Bristol Hospice Team and make a positive impact in the lives of others.
Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit bristolhospice.com or follow us on LinkedIn.
Our Culture
Our culture is cultivated using the following values:
- Integrity: We are honest and professional.
- Trust: We count on each other.
- Excellence: We strive to always do our best and look for ways to improve and excel.
- Accountability: We accept responsibility for our actions, attitudes, and mistakes.
- Mutual Respect: We treat others the way we want to be treated.
An Average Day:
(Includes, but not limited to)
- Ensure the educational needs of the community related to hospice care and services are assessed and met on an ongoing basis.
- Continuously conduct community education needs assessments and develop an associated plan designed to meet community services as determined.
- Establish and monitor community, customer, and payer and patient perceptions of Bristol Hospice as a high-quality provider of hospice services in the community.
- Maintain comprehensive working knowledge in the field of community educational resources and share information with appropriate organizational personnel.
- Receive hospice referrals. Conference with clinical supervisor and/or Director of Patient Care Services to collaborate and schedule intake activity.
- Follow intake referral processes.
- Participate in bereavement activities as assigned.
- Participate in social work activities as assigned.
- Serve as a liaison between facility, physicians, hospitals, skilled nursing facilities, and community and hospice program with coordination of referrals/admission process and services.
- Promptly respond to customer and referral source requests and concerns.
- Assist Executive Director and Director of Patient Services regarding the planning, implementation, and evaluation of in-service and continuing education programs.
- Actively participate in the Quality Assurance Performance Improvement (QAPI) process as directed by the Executive Director and/or Director of Patient Services.
- Complete initial social work assessment of patient and family.
- Complete education on hospice service and philosophy.
- Complete consent forms as assigned and indicated.
- Submit associated documentation in accordance with administrative processes.
- Participate in IDT meetings and work with the IDT to determine the patient/family plan of care as needed.
- Provide patient/family education related to hospice philosophy and care.
- Comply with accepted professional standards of practice and principles.
Requirements:
- Graduate of an accredited school of social work or a Licensed Vocational Nurse/Licensed Practical Nurse.
- Social Worker in this role shall have a minimum of one year experience as a professional social worker within the last three years or have a Licensed Social Work Degree in social work from an accredited program. Licensed Vocational Nurse/Licensed Practical Nurse in this role shall have a minimum of one year experience as an LVN/LPN within the last three years.
- Current LCSW or LPN/LVN licensure in State, CPR certification and valid driver’s license.
- Must be flexible in work hours
- Must possess a willingness to maintain comprehensive working knowledge regarding information systems and applicable software programs
We Got the Perks:
- Tuition Reimbursement
- PTO and Paid Holidays
- Medical, Dental, Vision, Life Insurance, and more
- HSA & 401(k) available
- Mileage Reimbursement for applicable positions
- Advanced training programs
- Passionate company culture committed to the highest standard of care in the hospice industry
Join a Team that embraces the reverence of life!
EEOC Statement
Bristol Hospice is an equal-opportunity employer. Our success depends upon our ability to create and maintain a diverse and supportive work environment where individuality is promoted. Bristol puts high priority on the worth of every person. We do not base our hiring decisions on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.
Bristol Hospice Rancho Cucamonga, California, USA Office
35400 Bob Hope Drive Suite 213, Rancho Cucamonga, United States, 92270
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