Client Solutions Director

Job Title

Job Description

 I. Job Summary | Major goals and objectives.

This is an individual contributor position accountable for driving growth on a focused list of healthcare accounts. A primary focus of the position is to advance our relationships with media/strategy agencies, client media teams, client brand teams, PR firms and healthcare creative agencies in both consumer and HCP areas.   General account types include Pharma, CPG, OTC and other healthcare accounts. 

II. Essential Job Functions

Weight % - Accountabilities, Actions and Expected Measurable Results

- 80% - Manage and develop revenue generation via:

• Relationship development at all decision levels.

• High volume market activity across assigned key healthcare accounts.

• Meet and exceed quarterly and annual revenue goals

• Build, and maintain relationships with account managers, networks, and agencies.

• Create optimization strategies for priority partnerships.

• Identify and assess new potential partners for continued growth.

• Work closely with management in the planning and execution of sales initiatives.

• Oversee planning, implementation, and launch of client campaigns.

• Ensure seamless account management by coordinating with internal teams, proactively resolving client issues, and delivering an exceptional customer experience.

10%

• Maintain open communication with the senior executive at various stages in the sales cycle including performance updates, proposal/ projects & forecasting.

• Forecast, track and report revenue contribution and performance with our internal tools

• Participation in internal business development identification, evaluation and brainstorm sessions.

10%

• Work closely with digital and print sales teams, marketing, and client services to coordinate deal strategy, ensure seamless campaign execution, and meet or exceed client expectations.

• All other duties as assigned.  

Hybrid 3x a week- (New York, NY)
In-office Expectations: This position is hybrid in-office, with the ability to work remotely for up to 2 days per week.

III. Minimum Qualifications and Job Requirements | All must be met to be considered.

Education:

• Bachelor’s Degree preferred with an emphasis in Business/Marketing or Communications; or equivalent work experience. 

Experience:

• At least 3 years of account management and/or consultative selling expertise

• Experience working across multiple levels of management at agencies and/or clients.  

• Must possess creative, compelling, and persuasive telephone, email and presentation skills. 

• A general understanding of the healthcare category and the issues surrounding healthcare

Specific Knowledge, Skills and Abilities:

• Tangible expertise in dimensional negotiating.

• A clear understanding of the differences between proactive and reactive selling.

• A preference for conceptual selling and the ability to apply creative problem-solving skills throughout a sales cycle. 

• The ability to demonstrate solid networking skills and the highest level of professionalism.  

• Strong critical thinking and transactional negotiation skills.

• Strategic planning and action item management.

% Travel Required (Approximate): 20%

It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing [email protected].

The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees

Pay Range

The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of People Inc's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, People Inc. provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with People Inc. and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.