Client Services Director

Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference.

The Director of Client Services' will build new relationships and prospects in the enterprise space that will result in new clients. This role requires a strong sales professional to grow our client base.

This is a Remote position available in the United States, with a heavy preference of someone located on Pacific Time Zone or Mountain Time Zone.

Responsibilities:

• Develop and manage a geographic sales territory or portfolio of accounts

• Develop a detailed Annual Territory Account Plan and manage to it consistently and effectively throughout the year, making necessary and continuous strategic adjustments and updates

• Secure new business with enterprise accounts to attain individual sales goals and team/business unit growth objectives

• Proactively identify and contact prospects to develop a substantial new business pipeline, and close business

• Create urgency and interest in purchasing decisions through senior-level engagement at prospect accounts

• Effectively manage the process of developing financial proposals, presentation materials, business case information and other supporting collateral, during the selling cycle

• Provide leadership and direction to sales pursuit team and supporting resources in consulting, account management and other functions

Preferred Qualifications:

• Bachelor's Degree or Associate’s degree

• 7 years of relevant sales experience selling to seasoned executives in large organizations

• Strong outbound prospecting skills

• Strong written and verbal communication skills

• Exceptional decision-making, prioritization, problem solving and time management skills required

• Working learner solution and Salesforce experience

• The ability to work remotely in the Western region. For this position, the Western region is defined as: California, Oregon, Washington, Nevada, Alaska, Hawaii.

• Ability to travel 10-25% of the time

• At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

Be part of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We’re changing the world of work and family, and it starts with you. At Bright Horizons, you’re the difference.

Compensation:

The annual salary for this position is between $128,000 – $157,000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

This position is also eligible for bonus, commission bonus, and RSUs.

Benefits:

Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical, dental, and vision insurance
• Paid vacation, sick, holiday, and parental bonding leave
• 401(k) retirement plan
• Long-term and short-term disability insurance
• Life insurance
• Money-saving discounts and financial planning tools
• Tuition assistance and education coaching
• Caregiving support and resources for the children and adults in your family
• Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness

Also, depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive up to: 9 paid holidays annually; 40 hours of sick time per year based on full-time schedule, and 120 hours of vacation time per year based on full-time schedule (vacation time may be used for sick leave purposes under any applicable state or local sick or safe time law).

Deadline to Apply:

This posting is anticipated to remain open until 5/8/2026.

Life at Bright Horizons:

At Bright Horizons, you’re more than your job title — you’re the difference. Whether you’re nurturing a child’s first steps or supporting the systems behind the scenes, your work creates real impact. We’re a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future — for yourself and for others.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.