Provides customer service, manages client accounts, answers product and service questions, resolves issues with internal teams, maintains accurate client records, and supports customer satisfaction. Requires strong communication, organization, multitasking, and proficiency with Microsoft Office and CRM software.
We are seeking a dedicated Client Service Associate to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing client accounts, and ensuring customer satisfaction. This role requires a proactive individual who can effectively communicate with clients and internal teams to achieve business objectives.
Responsibilities:
- Provide exceptional customer service by addressing client inquiries and concerns promptly and professionally.
- Manage client accounts, including account setup, maintenance, and follow-up.
- Assist clients with product/service-related questions and provide accurate and timely information.
- Collaborate with internal teams to resolve client issues and ensure customer satisfaction.
- Maintain accurate records of client interactions and transactions.
Qualifications
- High school diploma or equivalent required; bachelor's degree in business or related field preferred.
- Proven experience in customer service, client management, or a related field.
- Strong communication skills, both verbal and written.
- Ability to handle multiple tasks and prioritize workload effectively.
- Proficiency in MS Office and customer relationship management (CRM) software.
Similar Jobs
Digital Media • Fintech • Information Technology • Machine Learning • Financial Services • Cybersecurity • Automation
Supports private banking clients throughout mortgage loan origination and post-closing servicing. Responsibilities include prequalification, documentation analysis, loan pipeline coordination, closing and escrow coordination, deposit account requests, online banking support, client inquiries, and preparation of approval and loan-related documents. The role also assists relationship managers with meetings, events, gifts, and client communications while maintaining discretion and accurate records.
Top Skills:
Microsoft Office SuiteOnline Banking Tools
Artificial Intelligence • Software
The Client Services Associate will provide support to clients, ensuring their needs are met and fostering positive relationships with them.
AdTech • Artificial Intelligence • Machine Learning • Marketing Tech • Software • Sports • Big Data Analytics
Own portfolio-wide technical SEO strategy for major gaming and sports domains. Lead complex investigations across crawling, rendering, indexation, architecture, international SEO, migrations, structured data, and performance. Partner with Product and Engineering to deliver measurable organic impact, build automated monitoring and AI-enabled workflows, establish scalable technical standards, and influence senior stakeholders without formal authority.
Top Skills:
AIAutomationJavaScriptLog-File AnalysisStructured Data
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
