Claim Benefit Specialist

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

CVS Health is currently looking for a highly motivated candidate who can effectively and accurately review and rework sensitive, complex medical and hospital claims for our rework project department. They will work closely with other members of the Commercial Services Operations team providing root cause analysis and precise resolution of affected claims. The candidate is responsible for ensuring the rework project claims are resolved accurately, interfaces with appropriate areas, and is handled by the rework project due date.

The candidate will serve as a medical/hospital claim processor for rework projects, compliance, and complex issues for a specific provider/network or large-scale rework projects generated as a result of plan sponsor issues, release fallout and/or legal/regulatory/compliance concerns.
 

Required Qualifications

• • High School Diploma, GED, or equivalent.
  • 1+ year of experience in customer service, administrative support, healthcare, insurance, billing, or a related field.
  • Strong attention to detail with the ability to review information accurately and identify discrepancies.
  • Ability to analyze information, solve problems, and make sound decisions.
  • Strong verbal and written communication skills.
  • Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
  • Ability to manage multiple priorities in a fast-paced environment while meeting quality and productivity expectations.

Preferred Qualifications

• • Experience working in healthcare, insurance, claims processing, medical billing, or customer service.
  • Knowledge of medical terminology, insurance benefits, or healthcare operations.
  • Experience using computer systems to research and resolve customer or claim-related issues.
  • Ability to work independently and collaboratively in a team environment.
  • Strong organizational and time management skills.
  • Demonstrated adaptability and willingness to learn new processes and systems.

Education
High School diploma or equivalent

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.