About the job
At Pairwise, we are a team of engineers, operators, and builders focused on enabling the next generation of technical talent to do their best work. We partner with leading technology companies to deliver high-performance engineering solutions across embedded systems, networking, semiconductors, and software. Our teams have contributed to some of the most advanced products in consumer, infrastructure, and communications technologies.
This full-time role offers the chance to work on-site with a global leader in the technology industry, contributing to impactful, technically challenging projects in a high-caliber and fast-moving environment.
We are hiring a Circuit Provisioning Operations Engineer (CPOE) to support the rapid growth of a global CDN infrastructure footprint. This role focuses on the lifecycle of interconnection and circuit provisioning across data centers and global Points of Presence (POPs), coordinating across multiple stakeholders, vendors, and time zones.
Responsibilities- Manage MACD (Move/Add/Change/Disconnect) circuit lifecycle
- Issue LOA-CFA documentation and manage cross-connect provisioning
- Coordinate or execute physical circuit installation, delivery, and troubleshooting
- Facilitate vendor interactions and site work for circuit-related operations
- Oversee physical cabling installations and support fault isolation
- Maintain and improve circuit and spares inventory databases
- Drive operational updates, audits, and documentation
- Use internal systems (e.g., JIRA) for request tracking and reporting
- Support site-level logistics, shipment coordination, and process audits
- Participate in on-call rotations for circuit troubleshooting
- 2+ years in data center or enterprise IT infrastructure
- Working knowledge of fiber optics, DWDM/CWDM, network interfaces
- Strong technical and process troubleshooting skills
- Experience coordinating with vendors, telco providers, and field technicians
- Basic Linux/Unix CLI proficiency
- Experience executing MOPs or technical instructions
- Strong documentation and organizational skills
- Effective verbal and written communication skills
- Experience in telecom, infrastructure, or colocation environments
- Familiarity with equipment lifecycle processes and vendor escalations
- Certifications (e.g., Network+, Server+, CDCTP)
- Experience with JIRA or similar ticketing systems
- Leadership or coordination of junior field engineers/contractors
Benefits
Pairwise offers competitive compensation and access to a range of benefits for employees, including premium PPO and HMO medical insurance coverage, dental, vision, FSA, life insurance, short/long-term disability insurance, a company-matched 401k plan, and a generous PTO policy.
We are proud to work with engineers and professionals who want to make an impact through their craft. If you're looking to be part of a team that values technical excellence, autonomy, and practical problem solving - we'd love to hear from you!
Pairwise is an equal opportunity employer. We are committed to building a diverse team and fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.
Top Skills
Pairwise (pairwise.ai) Los Angeles, California, USA Office
Los Angeles, California, United States
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