Screens patients for specialty-care and ancillary-service eligibility, conducts financial screenings, processes applications, explains requirements, coordinates outside-provider services, and maintains community contacts and confidential patient records. The role documents interventions, produces productivity statistics, schedules appointments, conducts home visits, participates in networking meetings, supports administrative functions, and follows corporate compliance policies.
Description
We are looking for a dependable, dedicated, and respectful person to join our Social Services Team. Outstanding compensation including generous paid time off, 9 paid holidays, excellent health benefits, a company paid pension, multiple bonuses, and more!
POSITION DESCRIPTION:
Responsible for eligibility screening of patients referred to specialty care as well as other ancillary services. Process applications, explain the requirements to clients and arrange services with outside providers. Maintain community network contacts. Maintain records and produce statistical data surrounding department productivity. Adheres to Corporate Compliance program, by reporting improper or unethical conduct, violation of applicable laws, regulations or program requirements.
DETAILED DUTIES AND RESPONSIBILITIES:
- Assess if patient meets criteria for specific participation
- Determine eligibility based on program guidelines
- Perform financial screenings per outside program requirements
- Screen calls, set up appointments, receive visitors
- Maintains confidential reports and contacts in patient chart denoting every intervention with the client
- Observes and implements established policies and procedures
- Conducts home visits and participates in networking meetings
- Assist AVP with administrative functions
- Other duties as assigned
Requirements
KNOWLEDGE, SKILLS AND ABILITIES:
- Ability to communicate verbally and in writing in English and Spanish
- Ability to work independently and as well as an integral part of the Social Service Team
- Good communication skills, personable and courteous
- Ability to coordinate, organize and develop systems accordingly
- Extensive knowledge of community resources
- Computer literate
TRAINING AND EXPERIENCE:
- Two years of college from an accredited institution
- One year of experience in health care referral/case management
SPECIAL REQUIREMENTS:
- Must have reliable transportation
- Ability to communicate verbally and in writing in English and Spanish preferred
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