Case Manager I

Position Title: Case Manager I

Department: All Sites

Reports To: Community Supports Program Operations Supervisor

POSITION SUMMARY

Seeking a full-time Housing Case Manager to join our CalAIM – Community Supports team. The Housing Case Manager will offer case management services to Justice Involved (JI) individuals transitioning from homelessness to temporary or permanent housing or assist those formerly homeless in retaining housing. The ideal candidate will have a client-centered approach and provide excellent customer service, addressing the challenges faced by homeless individuals with medical or behavioral health issues as they transition to permanent housing. The ideal candidate will possess extensive knowledge of local resources and community agencies and demonstrate strong communication and problem-solving skills to effectively address members' needs. Experience conducting in-home visits, visiting homeless encampments, and interacting within correctional facilities is essential. Preference will be given to candidates with personal experience of the justice system or a proven record of working with individuals involved with the justice system.

Duties include but are not limited to serving as the main contact and advocate for justice involved individuals. This role includes outreach, housing assessments, creating Housing Support Plans, setting goals, addressing barriers, providing rental assistance, linking to health and support services, benefit establishment, transportation, crisis management, eviction prevention, client and landlord education, and housing location services. The position also requires maintaining active engagement and interaction with program-enrolled members to ensure proper coordination of care.

Candidate must have a minimum of 1 year experience working as a Housing Case Manager, as well as a background in working with individuals who have mental health conditions and substance use disorders. Candidates must have a flexible schedule that includes late evenings and weekends.

HOURS

8 per Day / 5 Days per Week

Benefits Package 

• Medical Insurance
• Dental Insurance
• Vision Care Plan
• Life Insurance
• Paid Holidays
• Flexible Spending Account (FSA)
• Paid Vacation Time
• Sick Time
• 401(k) Retirement Plan
• Competitive wages
• Stability and career advancement
• Continuing Education Opportunities

CATEGORIES OF DUTIES

General Duties:

1. Conducts self in a professional manner in areas of dress, language, attitude and behavior.
2. Exhibits full knowledge and support of the philosophy and objectives of the Agency.
3. Fully understands and maintains policies regarding professional ethics.
4. Inform patients about other services offered by Tarzana Treatment Centers, Inc. (TTC) that may be appropriate for the patient’s family members.
5. Attends in-services trainings and educational workshops.
6. Attends all required staff meetings.
7. Cooperates and communicates fully with other staff members regarding patient behavior, progress activities, etc.
8. As appropriate works closely with other multi-disciplinary team members to develop a comprehensive Individualized Treatment Plan on assigned patients and to ensure that all identified problems are addressed.
9. Assist with employment/vocational referrals, provide vocational counseling re resume preparation, job interviewing etc.
10. Provides outreach and follow up services to patients in and out of treatment, to check progress, offer additional services, help reengage in treatment, make needed referrals.
11. Facilitates discharge-planning efforts, commencing at time of admission on all assigned patients, including areas of housing, employment, medical psychiatric, financial, aftercare, etc.
12. Makes direct contact within agency and with outside entities as appropriate, in order to assist patients in resolution of legal, financial, housing, medical, psychiatric and discharge planning issues
13. Provides regular, comprehensive progress note charting in patient’s Medical Record which document contacts, progress towards identified goals, program participation, referrals, discharge planning and other case management activities.
14. Performs other duties as assigned by Director and/or Administrator.

EXPERIENCE

1.         For AOD Programs:

• Enrollment in an academic Addiction Studies program and registration with CCAPP, CAADE, or CADTP 
• 1 year experience in a Behavioral Healthcare setting.

2.         For all other Programs:

• 1 year experience in a Behavioral Healthcare setting (HIV programs) and DVSS Certification for DV specific staff

3.         Bilingual English/Spanish preferred

4.         Valid driver’s license and insurance

LICENSES/CERTIFICATES

For AOD programs, registration or certification with a DHCS approved state level counselor certification agencies.

SETTING

Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency.

EQUAL OPPORTUNITY EMPLOYER

Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices.

ADA REQUIREMENT

Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.