Business Strategy Senior Director

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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Applications for this position will be accepted on an ongoing basis.

Salesforce Inc. seeks Business Strategy Senior Director in San Francisco, CA:

Job Duties: Analyze opportunities and improvement data to articulate the strategic, operational and financial impact our platform and professional services delivered to the customer. Analyze, perform, and distill customer, industry and end-user data to identify key stakeholder needs, customer expectations and experience-led business opportunities. Identify enterprise business process/operations improvements to realize efficiencies and increase impact. Collect business intelligence data and craft innovative, forward-looking industry strategies which demonstrate the power of the Salesforce platform and transform sophisticated, global companies to gain competitive advantage and growth in their markets. Conduct assessments and facilitate workshops to gain alignment with leaders on a future-state vision, including business objectives, capabilities, value drivers, success metrics and milestones, and technology priorities. Develop multi-year, strategic roadmaps for immediate delivery that prioritize investments and support business objectives. Develop strategic business cases to project the value of strategy, the case for change and the implications of change for the organization. Synthesize solution/organizational adoption and strategy evolution to continue to deliver value with fast increment delivery cycles. Contribute to the development of an Industry Strategy competency within Salesforce Professional Services, share best practices, advise and collaborate with peers. Provide Healthcare; Life Sciences (specifically Payor and Provider) industry subject matter expertise in order to facilitate credibility with our customers during the sales and delivery cycles. Help position and sell large-enterprise Salesforce Professional Services consulting engagements to customers, working cross-functionally within Salesforce to define the program scope, team, value narrative and pitch. Help business and IT leaders embrace new digital operating models, governance strategies and a customer- and user-centric attitude and approach to decision-making. Co-lead architecture sessions with internal team focused on industry specific business processes, which can include entire funnel from content creation to distribution and licensing, and consumer lifecycle experience. ˆHQ address additionally encompasses the following Salesforce locations in San Francisco: 350 Mission Street, 415 Mission Street, and 50 Fremont Street. The permanent position may be offered at any of these locations in San Francisco. Telecommuting is an option. Some travel to Salesforce offices may be required. 

Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Computer Science, Statistics, Mathematics, Business Administration, Engineering (any field), or a related quantitative discipline, and five (5) years of experience in the job offered or in any occupation in related field. 

Special Skill Requirements: (1) Management consulting, (2) Healthcare strategy and analytics, (3) Business planning, (4) financial analysis, (5) Client relationship management, (6) Generative AI; (7) Tableau; (8) Business Case Modeling. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required.

Salary: $188,885.00 - $343,400.00 per annum.

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Submit a resume using the apply button on this posting or by email at: [email protected] at Job# 24-149755. Salesforce is an Equal Opportunity & Affirmative Action Employer.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $188,885 to $343,400.For Colorado-based roles, the base salary hiring range for this position is $188,885 to $343,400.For Washington-based roles, the base salary hiring range for this position is $188,885 to $343,400.For Washington D.C based roles, the base salary hiring range for this position is $188,885 to $343,400.

For Maryland based roles, the base salary hiring range for this position is $188,885 to $343,400.

For California-based roles, the base salary hiring range for this position is $188,885 to $343,400.For Hawaii-based roles, the base salary hiring range for this position is $188,885 to $343,400.

For Illinois based roles, the base salary hiring range for this position is $188,885 to $343,400.

For Minnesota based roles, the base salary hiring range for this position is $188,885 to $343,400.

For New Jersey based roles, the base salary hiring range for this position is $188,885 to $343,400.

For Vermont based roles, the base salary hiring range for this position is $188,885 to $343,400.

For Massachusetts based roles, the base salary hiring range for this position is $188,885 to $343,400.