Business Planning Analyst

Job Description:

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW (Job Overview): 
provide quantitative and qualitative analysis and decision support for business operations, planning and development, and program/project activities covering areas such as business development, human resources, finance, risk, administration, budget management, business information systems, logistics and contracts. Assist with determining customer requirements and translating them into organizational plans. Typically develop information on budget status, workforce level, equipment availability, and other business unit capabilities. May perform certain operational activities on behalf of business unit. Provide support, development and/or leadership guidance to all volunteers.
Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

The American Red Cross is currently seeking a remote Business Planning Analyst. Availability to work Eastern Standard Time (EST) hours is preferred.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): 

• Provide program planning support through data analyses. Work in compliance with established policies and procedures. Conduct research, business plan analyses and feasibility studies.  Identify trends and develop recommendations for issues of basic complexity.
• May provide support for projects and operations including, but not limited to, analysis, reporting, market research, budget forecasting and scheduling.
• May conduct risk, resource, cost-benefit, variance, impact and/or other analyses of basic complexity. May contribute to the development of metrics for performance of business unit, organization, initiatives, program/project, and/or business operations. May monitor and report on performance.
• May support management or senior analysts in the development of modeling and reporting tools or other systems for monitoring and analyzing performance or data integrity.
• May coordinate certain operational support activities on behalf of business unit such as business development, human resources, administration, budget management, business information systems, logistics and contracts.

Program Analysis:

• Integrates performance data from multiple sources, including Salesforce, to enable business units to quickly and accurately assess programs and make immediate data-driven adjustments in strategies and tactics.
• Provides analysis of current and potiential strategies leveraged by business units.
• Analyze data quality, trends, and performance metrics by designing reports and dashboards to extract insights, identify anomalies, and support data-driven decision-making.
• Leverage data mining and analytical techniques to identify patterns, correlations, and key business events that inform process improvements, operational efficiencies, and strategic initiatives.

Operational Reporting:

• Acts as a point of contact to various Training Services business units for standardized reports demonstrating results, analyses, and forecasts.
• Tracks key metrics and measurements for program performance. Runs, maintains, analyzes, documents and communicates key daily, weekly and monthly performance metrics.
• Analyzes data to identify trends week over week and year-over-year in order to make recommendations to business units.
• Collaborates with a cross-functional team to scout new projects and report requests to ensure consistent reporting that meets business needs and focus on efficiency.
• Provides business recommendations through ad- hoc data retrieval and analysis from data management systems. Identifies and addresses reporting issues.
• Creates presentations that are succinct, professional and well-researched. Documents all analyses assumptions, procedures, results and proposes solutions in a manner appropriate for both executive and management review.

PAY INFORMATION:

The salary range for this position is $51,696-$68,900.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications): 

• Education: Bachelor’s degree required.  
• Experience: Minimum 1 year of related experience or equivalent combination of education and related experience required.
• Skills & Abilities:
• Good interpersonal skills with the ability to work independently and within a team environment.
• Work requires professional written and verbal communication.
• Strong proficiency of MS Excel (vlookups, pivot tables/charts a must), Word, and PowerPoint.
• Ability to capture and document business and reporting requirements from multiple sources.
• Ability to support simultaneous data analysis requests of varying size and scope.
• Ability to run and maintain complex models and databases that perform analysis, organize data and create reports from various sources.
• Travel: Ability to travel 5%.

Physical Requirements: 
Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE: (Preferred Qualifications)

· Experience with Salesforce or similar CRM systems.

· Ability to gather and document business/reporting requirements.

· Skilled at managing multiple data analysis projects simultaneously.

· Experience maintaining databases, analyzing data, and creating reports.

· Strong presentation and communication skills.

·  Knowledge of Microsoft Access, SQL, Tableau, Power BI, or Alteryx preferred.

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO:  Starting at 15 days a year; based on type of job and tenure
• Holidays:  11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
 

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here:  Summary of Rights