Manage and mentor a team of BSA/AML analysts overseeing customer onboarding, transaction monitoring, investigations, SAR filings, OFAC screening, and high-risk customer reviews. Own alert lifecycle, liaison with BaaS partners and law enforcement, support policy development, and coordinate responses to audits and examinations.
Grasshopper Bank is a client-first, digital bank built for the business and innovation economy, with an obsession for providing leading-edge technology, solutions-driven products and superior service through a combination of passionate people and digital resources.
We are a highly experienced team who pride ourselves on diversity of thought and perspective. Nationally chartered, our portfolio of products and services range from VC, PE & Portfolio Companies to SBA Lending, as well as direct SMB and Embedded Banking.
Our entrepreneurial drive allows us to support the growth and success of a wide range of clients at every stage of their business through inclusive partnership. We seek out team members who will enable both our organization and our people to grow and thrive through collaboration and acting with integrity and respect.
Our focus on cross-functional teamwork provides a culture where ideas are valued, accountability is encouraged, and successes are celebrated. We welcome all those searching for the opportunity to contribute to banking innovation that influences and supports the emerging digital world of Financial Services.
Our digital first approach enables our teams the flexibility to work remotely. We have offices in NYC and Boston.
What you'll do:
You will directly manage and mentor a team of BSA/AML analysts responsible for a range of activities including customer onboarding, transaction monitoring, investigations, and SAR filings. You will help foster a culture of compliance and continuous improvement within the Bank, while playing a key role in developing and maintaining processes and controls that align with the Bank’s risk tolerance, while partnering with BaaS customers to ensure their BSA/AML Programs align with the Bank’s standards.
- Directly manage the team responsible for manually reviewing customer onboarding applications that are not automatically approved
- Oversee the manual review process to ensure all necessary customer due diligence (CDD) is performed accurately and thoroughly
- Make final decisions on these manually reviewed applications, determining whether to approve or deny the customer relationship based on the bank's risk policies
- Maintain and regularly review the bank's high-risk customer list
- Ensure that Enhanced Due Diligence (EDD) is conducted on all high-risk customers at least annually
- Manage and oversee the investigation and review of activity for all high-risk customers, documenting findings and making recommendations for account status changes
- Directly manage the team of BSA/AML analysts responsible for monitoring transactions and reviewing system-generated alerts
- Oversee the entire alert lifecycle, from initial review to investigation and escalation
- Make the initial determination on whether to file a Suspicious Activity Report (SAR) and ensure all filings are timely and accurate
- Manage and oversee the OFAC screening process, including the investigation and resolution of potential matches
- Oversee the intake, investigation, and reporting of Unusual Activity Referrals (UARs) received from FinTech partners
- Collaborate with BaaS partners to ensure their internal controls and BSA/AML programs align with the bank's risk policies
- Serve as the primary point of contact for all law enforcement requests, including subpoenas and search warrants
- Manage the process for responding to these requests, ensuring all responses are complete, accurate, and provided within required timeframes
- Maintain detailed records of all requests and responses
- Assist the BSA Officer in the development and maintenance of BSA/AML compliance policies and procedures
- Manage and coordinate the bank's response to all BSA/AML/OFAC examinations and audits, both internal and external
- Ensure timely remediation of any compliance deficiencies identified during examinations or audits
What you need:
- 7-10+ years of progressive experience in BSA/AML compliance within a financial institution and/or financial technology (fintech) company
- Proven experience managing or leading a team of compliance professionals
- Expert knowledge of BSA, AML, and OFAC regulations
- Hands-on experience with BSA/AML monitoring systems and case management
- Excellent analytical, communication, and decision-making skills
- CAMS certification is strongly preferred
About
Grasshopper is a client-first digital bank serving small businesses, startups, and investors supporting them across the innovation economy. Our digital solutions cover small business, venture-backed companies, fintech-focused Banking-as-a-Service (BaaS) and commercial API banking platforms, SBA lending, commercial real estate lending, and yacht financing. Privately owned and headquartered in New York City, the bank is a Federal Deposit Insurance Corporation member and is an Equal Housing/Equal Opportunity Lender.We're always looking for talented, driven, visionary people to join our team. If you don't see the job that fits your skillset, please send your resume to [email protected].
Similar Jobs
Fintech • Payments • Financial Services
Leads the high-risk customer review team conducting enhanced due diligence under BSA/AML requirements. Manages analysts, workload planning, performance metrics, quality control, escalations, process improvements, audit and exam support, and reporting. Partners with business units to assess customer risk, investigate financial crime red flags, and support appropriate referrals. Requires five or more years of BSA/AML compliance experience, high-risk customer EDD expertise, people leadership, and a bachelor’s degree.
Top Skills:
Actimize
Fintech • Payments • Financial Services
Leads a team investigating complex, high-risk AML, sanctions, and fraud matters. Oversees case assignment, escalation, SAR decisioning, documentation quality, regulatory timeliness, and examiner-ready artifacts. Coaches investigators, manages performance and capacity, identifies emerging typologies and control gaps, reports metrics, supports audits and examinations, and partners with compliance, legal, fraud, sanctions, and technology teams. Ensures investigative conclusions meet OCC, FinCEN, OFAC, and internal standards.
Top Skills:
ActimizeBridgerFcrmFincenOccOfac
Fintech • Payments • Financial Services
Manages the bank’s SAR and CTR filing program, including intake, triage, analyst supervision, quality assurance, regulatory deadlines, FinCEN e-filing, consultant oversight, and escalation processes. Ensures filings are accurate, complete, timely, and defensible while maintaining Pathward’s decisioning authority. Coordinates with compliance, investigations, sanctions, information security, and program management teams; monitors service levels and backlogs; supports audits, examinations, and senior leadership reporting.
Top Skills:
Case Management SystemsFincen E-FilingGlbaOfac Sanctions ComplianceTransaction Monitoring Systems
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
