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BOLD3 Coffee

Brand Assistant

Posted 5 Days Ago
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In-Office
Santa Ana, CA, USA
Junior
In-Office
Santa Ana, CA, USA
Junior
Support in-store brand and customer experience by monitoring performance, greeting and assisting customers, handling issues professionally, implementing marketing and sales strategies, engaging clients about products and loyalty programs, and creating branded content such as blogs and social posts.
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Company Description

Creating a bold impact, in Los Angeles, California.
We create campaigns that lead in platform growth-
giving your company the tools needed to broadcast your message across all regions.Creating a bold impact, in Los Angeles, California.
We create campaigns that lead in platform growth-
giving your company the tools needed to broadcast your message across all regions.

Job Description

We have a Brand Assistant position with one of our retail clients. Below are the job description and the requirement needed for the job. Our client will contact the successful candidate. As a Brand Assistant, you are a vital part of our team and be proud of the brand to offer a better shopping experience to our customers. You will help your team achieve performance, offer best-in-class service, and educate clients on our loyalty programs. You enjoy a fast-paced atmosphere and have a client-first mindset.


Responsibilities 

  • Monitor performance frequently to be able to react to changes quickly and decisively.

  • Handle all customer interactions and potential issues courteously and professionally.

  • Implement our marketing and sales strategy to showcase the services and products to private customers, businesses, or both.

  • Ensure all customers are greeted actively and enthusiastically

  • Engage our clientele in active discussions about product and service options.

  • Develop branded marketing materials such as blogs, social posts, and web copy that is professional and well-written.

Qualifications

  • Be educated to Degree level or at least one year of experience within a business environment.

  • Be interest in marketing, events, promotions, and customer service

  • Have excellent communication and customer service skills

  • Confident and positive attitude - this is a client-facing role.

  • Have a lot of initiative

  • You are outgoing, good-humored, and fun

Additional Information

All your information will be kept confidential according to EEO guidelines.

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