Operate, maintain, and support IMS, CS, UDC, and Fixed Network domains as second-line support. Ensure service continuity and network stability through troubleshooting, incident resolution, and shift-based operations. Collaborate with customers and teams, apply telecom protocols knowledge, and work effectively under pressure.
Join our Team
About this opportunity:
We are looking for IMS Operations Engineer to join our Managed Services team. The successful candidate will be responsible for the operation, maintenance, and support of IMS, CS, UDC, and Fixed Network domains, ensuring service continuity, network stability, and operational excellence through effective second-line support and troubleshooting.
What you will do:
Preferred Qualifications
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Egypt (EG) || Cairo
Req ID: 785622
About this opportunity:
We are looking for IMS Operations Engineer to join our Managed Services team. The successful candidate will be responsible for the operation, maintenance, and support of IMS, CS, UDC, and Fixed Network domains, ensuring service continuity, network stability, and operational excellence through effective second-line support and troubleshooting.
What you will do:
- Bachelor's degree in Communications, Telecommunications, Electronics Engineering, or a related field.
- Minimum 3 years of experience in Voice Core and IMS operations and support.
- Strong understanding of 2G, 3G, LTE, IMS, and EPC network architectures, protocols, and signaling flows.
- Solid knowledge of 3GPP standards and telecom protocols, including SIP, Diameter, BICC, SIGTRAN, CAMEL, MAP, and related technologies.
- Hands-on experience with Ericsson Core and IMS products, including:
(MSC, STP, DSC, SBG, CSCF, MTAS, IPWORKS, EME, HLR, HSS, CUDB,UPG)- Excellent troubleshooting, analytical, and problem-solving skills.
- Strong verbal and written communication skills in English.
- Ability to work in rotational shifts, including morning, evening, and night activities when required.
- Strong customer focus, ownership, accountability, and teamwork skills.
- Ability to perform effectively under pressure and in critical operational situations.
Preferred Qualifications
- Knowledge of scripting and automation tools.
- Experience with Python or other programming languages is considered a strong advantage.
- Exposure to network automation, DevOps practices, or AI-driven operational tools is a plus.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Egypt (EG) || Cairo
Req ID: 785622
Ericsson Irvine, California, USA Office
Ericsson Irvine Office Office
Master-planned, clean and green with strong tech presence. Close to trails, shopping centres and safe residential areas. Easy commute and access to Orange County beaches and outdoor life.
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Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
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