Billing Specialist (Remote)

The Billing Specialist in this role administers billing and collection function, including both automated and manual billing processes.  Prepares and reconciles reporting to remit premium to insurance carriers monthly.

The anticipated start date for this role has been targeted for no earlier than the first full week of October'25.

Your Impact:

• Reviews Interim Bill Invoices auto generated by system and releases according to established guidelines.
• Audits Automated Clearing House (ACH) billing and retiree pension deductions monthly for accuracy.
• Prepares month-end reconciliation for insurance carriers and provides check request to Finance unit.
• Processes unidentified cash and maximum age policy adjustments; processes premium refunds in accordance with established guidelines.
• Fulfills insurance carrier reporting requirements, works directly with carriers to resolve payment/reporting discrepancies, and performs system and/or manual adjustments as directed.
• Reconciles month-end commission calculations in response to sales representative request to account for lost or dropped commissions. 
• Reconciles Daily Cash Report to ensure all variances have been applied and calculates policy cash surrender values and/or policy loan values in accordance with carrier specifications.
• Identifies and responds to billing/collection inquiries as presented by insureds or insurance carriers; resolves escalated insured complaints as referred by Customer Relations Representatives or management and aids customer service phones as needed.

Successful Candidates Will Have:

• High school or general education degree (GED), Associate degree preferred.
• Minimum of 3 years of experience related to billing and customer service.
• Demonstrated proficiency with PC skills including but not limited to MS Outlook, Excel, Teams, and Word.
• Prior experience working with labor unions, multiple billing cycles, insurance programs, and JMAX is a plus.

At One80 Intermediaries, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including, for eligible employees, medical, dental, vision, disability, life, and retirement savings. Also, for eligible employees, the Company offers 10 to 20 vacation days depending on experience and generally offers 11 paid holidays and 5 half days, depending on the calendar year. The total compensation for a position may also include other elements dependent on the position offered. The expected base pay range for this position is between $18.00 to $22.35 per hour plus annual discretionary bonus. The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience.

One80 Intermediaries is a privately held firm with offices throughout the US and Canada.  As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business.  Launched just four years ago, One80 Intermediaries has grown to be one of the largest intermediaries in the United States. In 2024, One80 Intermediaries was ranked the 14th largest broker in the U.S. by Business Insurance. In 2025, One80 Intermediaries earned the Great Place To Work® Certification™ for the second consecutive year.

One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers.

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