Benefits Manager (86003)

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.

Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.

Inter-Con is Everywhere Security Matters.

Job Summary

The Benefits Manager is responsible for the day-to-day administration, compliance, and continuous improvement of the Company's employee benefits and retirement programs. This role leads the benefits team, oversees vendor relationships, ensures regulatory compliance, and delivers a high-quality employee experience while supporting a large, multi-state workforce.

Responsibilities

Team Management

• Lead, coach, and develop a team of benefits professionals.
• Partner with Human Resources, Payroll, Finance, and other internal stakeholders to ensure seamless benefits administration and issue resolution.
• Identify opportunities to improve team efficiency through process enhancements, documentation, and standard operating procedures (SOPs).
• Support open enrollment planning, employee communications, and cross-functional benefits initiatives.

Retirement Administration

• Oversee administration of the Company's 401(k) and retirement programs, including eligibility, enrollments, loans, distributions, and participant support.
• Coordinate with retirement plan providers to ensure accurate payroll feeds, reconciliations, and compliance.
• Support retirement plan audits, testing, and required reporting.

Benefit Vendor and Carrier Administration

• Oversee administration of all health and welfare benefit programs, including medical, dental, vision, life, disability, voluntary benefits, and leave programs.
• Manage relationships with brokers, carriers, third-party administrators, and other benefit vendors to ensure quality service and issue resolution.
• Oversee benefit enrollments, life events, eligibility changes, open enrollment, and HRIS benefits administration.
• Ensure accurate carrier billing, payroll deductions, and benefit reconciliations.
• Support implementation of new benefit programs, system enhancements, and process improvements.

Compliance and Reporting

• Ensure compliance with applicable federal and state regulations, including ACA, ERISA, COBRA, HIPAA, FMLA, and other benefit-related laws.
• Coordinate regulatory filings, audits, and reporting requirements, including Forms 1095-C and 5500.
• Maintain accurate documentation, perform regular audits, and monitor legislative changes impacting employee benefits.
• Develop reports and metrics to support operational decision-making and continuous improvement.

Qualifications

Required

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience.
• 5+ years of progressive employee benefits administration experience.
• 2+ years of leadership or supervisory experience.
• Strong knowledge of employee benefits, retirement administration, and benefits compliance.
• Experience with HRIS and benefits administration systems (ADP, UKG, PlanSource, or similar).
• Strong analytical, organizational, and communication skills.

Preferred

• Experience supporting multi-state and unionized workforces.
• Experience with Health & Welfare plans.
• CEBS, SHRM, or other relevant benefits certification.

Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.