Associate Vice President - Strategic Relations

Who WE are:

RailPros is the premier provider of engineering and diversified safety services to America’s rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers’ challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a people-first organization, we prioritize the well-being and growth of our employees, fostering a culture of caring and support. We believe that when our people thrive, our company thrives.

Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies. We do more than just provide services – we are constantly innovating and staying abreast of industry developments to help our customers succeed. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued and your growth is encouraged. Apply now and become a part of our exciting journey!

Job Summary:

The Associate Vice President - Strategic Relations is responsible for managing the accounts of our valued freight railroad clients, and other geographically connected accounts for the company. The Associate Vice President - Strategic Relations will focus on growing our service offerings, particularly contract railroad flagging, engineering services, public project management, real estate permitting, and utility observation. This position also acts as a liaison between company executives and management and the management team of freight clients. The successful candidate must have established relationships with management-level peers at UPRR in the Engineering and Procurement functions

Essential Duties & Responsibilities:

•   Create and execute a business plan to increase utilization of RailPros’ services in the freight railroad market
•   Identify, develop, and maintain positive relationships with key account stakeholders at all levels within the assigned client(s)
•   Maintain a high level of visibility in the field, meeting representatives at job sites and field offices
•   Identify areas for improvement in the customer experience and work with RailPros staff to align service, communication, and technology strategies to satisfy our Service Excellence goal
•   Identify revenue opportunities within the assigned client(s) and participate in creating solutions that align with our existing or new service offerings
•   Act as liaison for internal and external communications between client(s) and RailPros
•   Assist with developing new flagging projects and/or other service offerings, including but not limited to project development, internal and external communication, pilot programs and support and service issues
•   Coordinate and develop marketing and advertising campaigns geared toward client needs
•   Participate in creating and presenting marketing material to key client stakeholders
•   Assist with the identification and resolution of any service-related issues or concerns
•   Ensure reporting and communication is frequent and bi-directional between the client and RailPros teams

•   Attend industry events to attract new customers and strengthen relationships with current ones. 

•   Other duties as assigned or required to meet business needs 

Knowledge, Skills, & Abilities:

• Established relationships with management-level peers at UPRR in the Engineering and Procurement functions
• Deep understanding of UPRR engineering services, both internal and contracted
• Demonstrated ability to manage multiple projects simultaneously
• Excellent organizational skills
• Must be proficient in the use of computers and email and other software commonly employed to develop presentations and promotional materials
• Proven ability to exercise discretion in the handling of sensitive and/or confidential materials and information
• Strong skills in presenting and delivering new concepts and methods

Required Education & Experience:

• At least 10 years of direct work experience with the Engineering and Procurement departments within UPRR and an excellent network within the company and the industry

Preferred Education:

• Bachelor’s degree in Engineering, Business Administration, or a related field

Work Environment:

• This position operates primarily within the client’s environment, such as job sites, client offices, customer events and on a limited basis at a RailPros facility
• This position requires the ability to successfully complete all necessary training and exams required to be present on the client’s operating property

Why RailPros:

• Impactful Work: Lead critical compliance initiatives across federal regulations and internal policies that directly impact the safety, reliability, and success of rail operations.
• Professional Development: Develop your leadership and auditing expertise through hands-on oversight of nationwide safety programs, compliance audits, and process improvement initiatives.
• Innovative Environment: Work within an innovative and collaborative team that values your contributions and encourages continuous improvement.
• Career Growth: Benefit from a clear pathway to career advancement and opportunities to grow within a dynamic and expanding organization.

Benefits & Perks:

• Comprehensive Health Insurance: Includes medical, dental, and vision coverage.
• Additional Coverage Plans: Accident plan, critical illness plan, and hospital indemnity with employee-to-family coverage.
• Legal ID, Shield ID, Pet Insurance.
• Life & Disability Insurance: Employer-paid with additional voluntary options available.
• Retirement Savings: 401(k) plan with employer match.
• Paid Time Off (PTO): Generous paid time off.
• Wellness Programs: Access to various wellness initiatives and resources.
• Discount Programs: Exclusive discounts on products and services.
• Company Merchandise Allowance: Company-funded allowance for our online store.
• Health Savings Accounts (HSA): With employer match.
• Health Reimbursement Arrangement (HRA): Employer-funded.
• Flexible Spending Accounts (FSA): For dependent care expenses.
• Employee Assistance Programs (EAP): Support for personal and professional challenges.
• Professional Development: Opportunities for training and career growth.
• Work-Life Balance: Initiatives designed to support a balanced and fulfilling work life.

Join RailPros for a fulfilling career in a thriving and stable industry. Our core values drive us to excel as a team, prioritize customer satisfaction, and adapt to industry changes swiftly. Be part of a passionate and dedicated team that values continuous improvement, trust, and problem-solving. Apply now  for an opportunity to contribute to our success.

Equal Employment Opportunity (EEO):

RailPros provides equal employment opportunities to all qualified candidates, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. We are committed to making reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities unless such accommodations would impose undue hardship on our business operations. If you are considering applying for a job and require a reasonable accommodation in accordance with the ADA, please reach out to us at [email protected]. We value diversity and strive to create an inclusive environment for all employees.

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