We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.
Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.
Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.
About You
Nutrafol is looking for an Associate, Email Designer (HTML) to join our Retention Marketing Team. In this role, you will be responsible for coding, testing, and deploying highly dynamic and responsive emails that support our retention and lifecycle marketing initiatives. You’ll work closely with CRM managers, associates, designers, and cross-functional teams to ensure flawless execution of campaigns that drive engagement and deliver on business objectives.
You should have a strong command of responsive email coding (HTML/CSS), attention to detail, and a solid understanding of email best practices, QA, and deliverability standards. Experience with ESPs (Iterable preferred) and familiarity with personalization/dynamic content are highly valuable.
Responsibilities:
- Code, test, and QA responsive HTML/CSS email templates optimized for multiple devices, inboxes, and platforms
- Implement dynamic and personalized content using ESP data integrations and automation tools
- Partner with CRM associates and design teams to translate design files (Figma/Adobe) into production-ready templates
- Ensure cross-client compatibility, accessibility compliance, and high deliverability standards
- Conduct thorough QA to confirm accurate rendering, error-free functionality, and correct population of dynamic fields
- Support A/B and multivariate testing initiatives by coding variations and ensuring tracking is in place
- Maintain and update component-based template libraries for efficiency and scalability
- Collaborate with creative teams to provide feedback on design feasibility and technical requirements
- Troubleshoot rendering issues and work with engineering or ESP support teams when necessary
Requirements:
- 1–3 years of experience coding responsive emails in HTML/CSS, including media queries and table-based layouts
- Strong understanding of email best practices: responsive design, accessibility, and deliverability
- Experience with ESPs (Iterable preferred) to build, test, and deploy campaigns
- Proficiency with QA and rendering tools (e.g., Litmus, Email on Acid)
- Hands-on experience with dynamic content, personalization, segmentation, and automation workflows
- Familiarity with QA processes and A/B or multivariate testing within ESPs
- Proven ability to troubleshoot rendering issues across major clients and devices
- Strong time management skills to handle multiple projects in fast-paced environments
- Excellent communication skills with the ability to collaborate cross-functionally
- Highly organized, proactive, and detail-oriented with a track record of accurate, on-time execution
- Fully remote work experience
- Comprehensive medical, dental, and vision package, including FSA program
- 401K with employer match
- Quarterly Bonus Program
- Flexible PTO
- Two company-wide wellness breaks every day
- Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
- Monthly wellness stipend
- Monthly internet stipend
- Monthly cell phone stipend
- Annual learning & development stipend
- Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
- Free meditation app membership (Headspace)
- Free Nutrafol subscription
- Pet insurance and benefit programs
California residents may review our CCPA notice here.
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