Lead design and implementation of credit card products, managing onboarding, account lifecycle, PRDs, data requirements, customer communications, integrations, and cross-functional alignment with technology, operations, compliance, and legal to ensure successful product launches and roadmap execution.
Job Location/Work Mode: Remote, US
Compensation: $150K - $180K/Year plus Bonus
This role is responsible for supporting the design and implementation of credit card products, including onboarding, account management, customer experience, and product requirements, ensuring alignment across business, technology, and operations.
Responsibilities- Support development of credit card product features and lifecycle design
- Manage onboarding and account management frameworks
- Review and maintain Product Requirement Documents (PRDs)
- Bring SME in Credit Product launch and enablement – legal and compliance as well
- Assist the execution team around prioritization and feature/product level controls and guardrails
- Define backend data requirements, including data capture, storage, and usage
- Establish customer communication flows (notifications, servicing, alerts)
- Coordinate integration with customer support portal
- Collaborate with technology and controls teams to ensure smooth product implementation
- Support product build activities and ensure alignment with overall product strategy
- At least 12 Years of Experience in credit risk product, particularly in credit cards/ commercial cards
- Strong understanding of onboarding, servicing, and account lifecycle
- Experience creating and managing PRDs
- Strong track record of delivering against established goals and roadmaps.
- Ability to translate business requirements into detailed product specifications
- Experience working with cross-functional teams (tech, operations, compliance)
- Analytical mindset with exposure to data and reporting tools
Similar Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
Pre-sales Sales Engineer presenting Zscaler cloud security and Zero Trust solutions, gathering customer requirements, delivering demos and PoVs, advising clients on cloud security transformations, and working with sales to qualify and scope opportunities.
Top Skills:
Ai/MlCloud SecurityCloud-NativeEnterprise NetworkingZero Trust ExchangeZscaler
Cloud • Information Technology • Security • Software • Cybersecurity
Deliver technical product presentations, gather customer technical requirements, lead product evaluations and custom configurations, and design and guide evaluation test plans to achieve successful outcomes.
Top Skills:
Cloud-NativeDnsFirewallsRoutingTcp/IpVpnZero TrustZscaler
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Lead content strategy and production for PagerDuty as a contracting Head of Content Marketing. Create and edit long- and short-form assets, manage content calendar and agency partners, align content to business and product priorities, optimize for SEO and lead generation, track performance metrics, and collaborate with Marketing, Product, Sales, and Performance Marketing to support campaigns, launches, and stakeholder needs.
Top Skills:
AIAi/MlAiopsAnalyticsDevOpsHubspotPagerdutySeoWordpress
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
